Shanon Read

Highly motivated individual with a strong background in criminal justice and corrections program support services. Currently pursuing a Bachelor of Science degree in Corrections Program Support Services. CPR certified and experienced in medical billing, customer service, team leadership, and behavioral health. Skilled in working with others, problem analysis, and attention to detail.

Medical Billing at Los Angeles (2009-06 – 2010-12)

• Submitted invoices for services and confirmed product orders.
• Provided training to new employees.
• Managed investments and new accounts.
• Implemented latest technology and procedures.

Hostess at Black Angus (2011-09 – 2012-12)

• Greeted and seated customers in a gracious manner.
• Took takeout orders and worked as a cashier.
• Maintained cleanliness and ensured timely service.
• Guided staff and served as a team leader.

Cleaning Services at Aerotek (2016-07 – 2017-12)

• Cleaned buildings requiring clearance.
• Demonstrated team leadership skills.
• Completed tasks in a timely manner.
• Worked independently under challenging circumstances.

Teachers Aide at Stein Education Center (2017-03 – 2019-12)

• Assisted teachers and followed specific instructions.
• Worked with children and young adults with behavioral health challenges.
• Safely restrained behaviors and redirected students when triggered.
• Built respectful relationships with parents to provide optimal services.

Behavioral Tech at ACES (2023-01)

• Completed 40 hours of training and RBT competency.
• Developed skills in behavioral analysis and intervention.

Deputy Probation Officer at San Diego County Probation (2024-05 – Present)

As a Probation Officer with 2½ years of experience serving the juvenile population within a secure detention environment, I am responsible for maintaining the safety, security, and overall welfare of youth while supporting their rehabilitation and successful reintegration into the community. I supervise and manage youth with complex behavioral, social, and legal needs, utilizing strong communication, sound judgment, crisis intervention, de-escalation, and conflict-resolution skills to effectively manage challenging and unpredictable situations. I maintain a highly structured environment by enforcing institutional policies and procedures, conducting security searches and inspections, monitoring youth behavior and interactions, and promptly identifying and addressing potential safety and security concerns.

I respond to behavioral, medical, and emergency incidents while maintaining composure, professionalism, and situational awareness in high-pressure environments. I am responsible for preparing comprehensive and accurate incident reports, behavioral documentation, daily activity logs, and other confidential records, ensuring information is clearly communicated and properly documented. I collaborate closely with supervisors, probation personnel, behavioral health professionals, educators, law enforcement, and other multidisciplinary partners to address individual needs, behavioral concerns, safety issues, and rehabilitative goals.

Through consistent supervision and mentorship, I establish professional relationships with youth while promoting accountability, personal responsibility, positive decision-making, education, and behavioral growth. My role requires a high level of integrity, discretion, adaptability, teamwork, leadership, and the ability to make critical decisions quickly and effectively while balancing security responsibilities with the rehabilitative mission of juvenile justice.

Associates of Arts in Criminal Justice – University of Phoenix (2021-12)

Bachelors of Science in Corrections Program Support Services – University of Phoenix