Customer Service rep call center
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Polished, professional offering 20 year's experience as Office Manager/Customer Service Representative. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Displays the ability to handle customers from all aspects.
Proven experience providing customer support in busy call center environments. Proficient in all Microsoft Office programs, Edge, Outlook, Teams, Salesforce, Cisco, Finesse, Five9, Jabber, VPN, IDC, Eyefinity, Quickbooks, Hot Schedules, Google Docs, Gms, ADp,Cornerstone, Conduent, Sa
20 yrs customer service office manager
American School of Tech 2003