Pet Stylist/ Mentor at The Yuppy Puppy Pet Spa (2023-10 – 2025-07)
- Communicated with pet parents at check in and check out.
- Bathed and groomed dogs based on breed, client wishes and condition of the coat.
- Provided detailed notes for each groom completed.
- Communicated with front desk staff, boarding staff, and playcamp staff regarding groom dogs when necessary.
- Provided walk in services such as nail trimming and filing, ear cleaning, anal gland expression, and area trims.
- Assisted new groomers with their growing skills.
- Assisted other groomers with animal restraint.
- Performed cleaning duties in all areas of the salon.
Customer Service Representative at The Home Depot (2023-02 – 2023-06)
- Assisted multiple customers at once via chat, assisting with new and existing orders, and to answer general questions regarding merchandise and store policies.
- Performed data entry to document each customer interaction.
- Spoke with vendors and delivery agencies regarding customer orders and issues.
- Processed returns, re-orders, and refunds using computer systems.
Pet Grooming Externship Coordinator at Animal Behavior College (2021-10 – 2023-01)
- Managed over 200 student accounts at once within the grooming instructional program.
- Researched and contacted pet grooming salons in the U.S. and Canada to find mentors for grooming students.
- Matched students up with sites for externships based on schedule and location requirements.
- Created, sent and received documents through email pertaining to student externships.
- Communicated with students and mentors daily by phone and email.
- Performed data entry to maintain accurate and current files for students and pet grooming salons.
- Received awards for being a top performing coordinator and for excellent communication and response time with students.
- Used self management skills in order to successfully work full time at home.
Pre-K Teacher at Primrose Schools (2021-01 – 2021-10)
- Prepared and implemented Primrose curriculum.
- Guided children's learning as they participated in learning centers.
- Lead large and small groups in the areas of Math, Literacy, Science, Social Studies and Music.
- Assessed student learning.
- Communicated student progress with parents.
- Served meals.
- Supervised outside play.
Owner and Groomer at Under Your Woof Dog Grooming (2008-10 – 2020-08)
- Bathed and groomed dogs in client homes according to client requests and needs of the dog.
- Cleaned bathing and grooming areas.
- Accepted payment in forms of cash, check and credit cards.
- Maintained business website and Facebook page.
- Scheduled appointments by phone, text, email, and in person.
- Maintained and ordered supplies and tools.
- Maintained client records.
- Maintained financial records.
Professional Pet Stylist at PetSmart (2004-08 – 2008-09)
- Bathed and groomed dogs according to customer requests and needs of the dog.
- Checked in and checked out customers.
- Entered and updated customer information in the computer.
- Answered phones and booked appointments.
- Cleaned salon.
- Assisted customers in the store.
- Received an Excellence in Customer Service award.
