Surgery Admission Representative - Surgical Specialty Center of Baton Rouge - Baton Rouge, LA
(2024-12)
- Manage pre-admission and day-of-surgery registration ensuring accurate entry of patient demographics and insurance information.
- Coordinate with insurance providers to verify coverage and facilitate billing processes.
- Educate patients on upcoming procedures, distribute necessary documentation, and provide support with inquiries.
- Maintain strict confidentiality of patient records in accordance with HIPAA standards.
Patient Access Representative - Our Lady of the Lake Regional Medical Center - Baton Rouge, LA
(2023-10 - 2024-12)
- A Patient Access Representative employed in a Trauma I Hospital Emergency Department.
- Facilitated and welcomed and easy access to the facility and responsible for establishing an encounter with all patients for hospital service.
- Ensure all data entry was accurate and complete, including demographics and financial information.
- Verified insurance and authorization of coverage for services, and collected all copay as needed.
Executive Assistant / Project Manager - The Honor Society of Phi Kappa Phi - Baton Rouge, LA
(2022-11 - 2023-09)
- Assisted CEO of the organization.
- Performed administrative duties, managed calendar schedules and travel expense reporting.
- Scheduled Board meetings, and recorded board minutes.
- Monitor project progress from start to finish.
- All other administrative duties, i.e., front desk, vendors and visitors to office as requested.
Executive Assistant to Principal - CSRS, Inc. - Baton Rouge, LA
(2022-03 - 2022-11)
- Provided high-level administrative support and assistance to the executives and/or other assigned leadership staff.
- Heavily focused on management of schedules and emails of the executives
- Performed clerical and administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
- Arranged travel and accommodations.
- Scheduled and attended meetings on behalf of executives, taking notes, and recording minutes.
- Received incoming communication or emails on behalf of senior staff, reviewed contents, determined the importance and summarized, and/or distributed to the appropriate staff.
- Performed office tasks including maintaining records, ordering supplies and performing basic bookkeeping.
- Performed other related tasks as assigned.
Operations Administrative Assistant-CEO - Volunteers of America - Baton Rouge, LA
(2020-05 - 2021-08)
- Managed COO and primary lead calendar for all Directors/Executive Team Members.
- Assisted the Sr. Management Team with travel arrangements, purchases and expense reporting.
- Work collaboratively with Sr. Management to ensure all official agency documents, grants, licenses, contract renewals and agency credentialing/re-credentialing were completed and properly executed.
- Worked with the Accounting Team to ensure Program Directors were meeting budget deadlines and budget meetings.
- Created and modified documents; invoices, memos, letters, Powerpoint and presentations.
- All other duties as assigned by CEO and COO
Senior Administrative Assistant-Chief Operating Officer - Volunteers of America - Baton Rouge, LA
(2013-05 - 2018-12)
- Managed COO and primary lead calendar for all Directors/Executive Team Members.
- Assisted the Sr. Management Team with travel arrangements, purchases and expense reporting.
- Work collaboratively with Sr. Management to ensure all official agency documents, grants, licenses, contract renewals and agency credentialing/re-credentialing were completed and properly executed.
- Worked with the Accounting Team to ensure Program Directors were meeting budget deadlines and budget meetings.
- Created and modified documents; invoices, memos, letters, Powerpoint and presentations.
- All other duties as assigned by CEO and COO
