Shatanita Cail

Mission-driven social services executive with more than 16 years of progressive leadership experience in homeless services, domestic violence programs, shelter operations, housing stabilization, and supportive services. Proven success leading teams of 20+ professionals, managing budgets from $500,000 to more than $1 million, overseeing multi-site operations, maintaining compliance excellence, and advancing trauma-informed, client-centered services for vulnerable populations.

Assistant Director, Shelter Services - Sojourn – A Project of The People Concern

(2025-01 - 2026-04)

• Led operations across two domestic violence shelter sites serving up to 45 residents.
• Supervised and developed a multidisciplinary team of more than 20 employees.
• Managed program budgets ranging from $500,000 to over $1 million.
• Successfully passed all audits, monitoring visits, and compliance reviews.
• Reopened a critical emergency shelter program following a two-year COVID-related closure.
• Directed crisis response, safety planning, staff development, and quality assurance initiatives.

Senior Program Manager, Crisis Shelter - Sojourn – A Project of The People Concern

(2023-03 - 2024-12)

• Oversaw daily shelter operations, compliance, staffing, and program performance.
• Maintained collaborative relationships with funders, community agencies, and stakeholders.
• Implemented trauma-informed and harm-reduction service models.

Shelter Manager - Sojourn – A Project of The People Concern

(2020-11 - 2023-02)

• Managed day-to-day shelter operations and staff supervision.
• Led crisis intervention, conflict resolution, and safety planning efforts.
• Oversaw scheduling, reporting, and program compliance.

Residential Supervisor - Los Angeles LGBT Center

(2017-04 - 2020-10)

• Supervised housing programs serving approximately 100 youth residents.
• Managed and supported more than 20 staff members.
• Led training, performance management, onboarding, and operational reporting.

Case Manager IV - Los Angeles LGBT Center / Department of Mental Health

(2016 - 2017)

• Provided intensive case management and housing support for individuals experiencing mental health crises.

Case Manager / Residential Advisor - YWCA Los Angeles

• Delivered advocacy, outreach, crisis intervention, and supportive services.

Bachelor of Science - Sociology - University of California (2026-09)

High School Diploma - Centennial High School