Shaun Griffin

I am a nice, open-minded and peaceful individual.

J.P. Morgan Chase and Co.

Rockford, IL

Customer Service Representative

2019-2020

• Answering phone calls and questions
• Updating financial account information for Chase customers
• Walking the customers through the automated phone system

Rockford, IL

Career Services Assistant

2018-2019

Assisting clients with the following…

• Job Searching
• Applying for jobs
• Resume building
• Answering clients questions
• Light janitorial work

Rockford, IL

Customer Service Representative

2017-2018

• Answering phone calls
• Transferring calls to other departments
• Working with billing software
• Assisting Comcast customers with troubleshooting equipment and services

Alison Free Empowerment Platform

Online-Galway, Ireland

2023-Current

General Studies

Rock Valley College

Rockford, IL

2018-2020

Associate of Arts Degree - not completed.

Auburn High School

Rockford, IL

1996-1997

Diploma-2003