Shauna Kramer

Strategic HR executive with extensive experience partnering with senior leaders to drive organizational performance through effective people strategies. Expertise spans employee engagement, physician practice operations, workforce planning, talent development, organizational design, change leadership, and complex employee relations. Recognized for influencing executive decision-making, leading large-scale workforce initiatives, and fostering high-performing cultures.

Combines deep healthcare industry knowledge with a business-focused approach to deliver sustainable organizational results and enhance employee experience.

Senior Human Business Partner at HCA HEALTHCARE (2022-09 – Present)

• Provide strategic and operational HR partnership to PSG executive leadership
• Develop and maintain strong relationships amongst other key stakeholders (Quality, Compliance, Marketing, Contracts) to work cross functionally to support and develop business initiatives
• Deploy appropriate HR inventions in collaboration with HCA Healthcare Centers of Excellence
• Advise and interpret on HCA Healthcare policies, CO laws, internal programs and practices to ensure compliance
• Acts as collaborator and executor of change management to support needs of business
• Acts as trusted advisor to practice management consulting in performance management, progressive discipline, talent development, and overall people strategies

Human Resources Business Partner at HCA HEALTHCARE (2021-04 – 2022-09)

• Provide strategic and operational HR support to PSG leadership
• Act as trusted advisor to practice management consulting in performance management, talent development, people strategies and employee relations
• Act as employee engagement champion, supporting survey and goal setting through Corporate and local engagement initiatives
• Advise on HCA policies, programs and practices to ensure compliance
• Assist leadership and management with progressive discipline and provide guidance on employment decisions
• Work collaboratively with HCA Centers of Excellence and Service Centers to resolve employee issues and implement corporate initiatives
• Support talent acquisition team

Human Resources Coordinator at HCA HEALTHCARE (2018-10 – 2021-04)

• Assist HR Dept with onboarding of new hires to ensure timely hire
• Responsible for post hire actions and adherence to compliance/completion
• Manage worker's compensation claims process
• Responsible for tracking, filing and compliance of annual performance evaluations
• Manage the division Hope Fund application and decision process for employees seeking financial assistance
• Responsible for the records management of employee health files
• Managed exit interview surveys and quarterly executive summary data
• Assist with special, ad-hoc projects as necessary
• Supports HRBP as needed /requested
• Clerical duties as required for department

Stay At Home Parent at Highlands Ranch (2013-02 – 2018-10)

Special Projects Lead at CHARTER COMMUNICATIONS (2012-05 – 2013-02)

• Acted as company liaison between recruitment firm and Charter Communications for a large-scale recruitment project for Direct Sales Team
• Developed and maintained recruitment metrics for monthly presentation to executive management
• Oversaw team of 8 field HR Generalists who were responsible for on-ground coordination of interviews, hires, and new hire onboarding
• Responsible for maintaining the integrity of the requisition process across the KMAs
• Partnered with the recruitment firm to strategize new sourcing methods, market advertising and other forward thinking recruiting strategies

Human Resources Generalist at CHARTER COMMUNICATIONS (2011-07 – 2012-05)

• Served as a link between management and employees by handling questions, interpreting and administering policies and helping resolve work-related problems
• Assisted in recruitment of staff vacancies
• Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
• Conducted exit interviews to identify reasons for employee termination
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
• Assist management with performance evaluation process and provide guidance on merit increases

Human Resources Generalist - People Partner at PEARSON ECOLLEGE (2007-02 – 2011-06)

• Consulted and coached management team/employees in employee relations issues some resulting in investigations, corrective actions and/or termination
• Acted as trusted advisor to management to help develop their teams through training, performance management, and career pathing
• Partnered with departments and key management team to initiate intervention programs to improve team performance and efficiencies
• Interpreted and provide organizational guidance on practices, procedures and policies
• Performed and managed on-boarding of all new hires and off-boarding of terminating employees
• Administered all STD, LTD, FMLA, and other leave of absences (unpaid & paid)
• Managed workers compensation, EEO, AAP and unemployment claims/hearings
• Responsible for developing and implementing recruitment strategies for Business Operations and Services organization

Comp & Benefits Analyst at TRANSFIRST LLC (2006-07 – 2007-01)

• Evaluated new and existing jobs to determine correct classification and salary level
• Analyzed salary surveys to determine competitiveness both internally and externally
• Provided support on compensation and salary administration issues
• Notified employees of benefit plan eligibility, conduct benefits orientation and process all benefit paperwork for new enrollments, life changes and terminations
• Reconciled monthly medical, dental, vision, life and 401k invoices to ensure timely payments, budget analysis of company benefits for division allocations
• Acted as liaison between employees and various benefit representatives/vendors
• Coordinated open enrollment activities and timeline

Corporate Recruiter at TRANSFIRST LLC (2005-06 – 2006-07)

• Managed the recruitment, evaluation and hiring of all levels of employees to include: Executive, IT, Accounting, Sales, Human Resources, Customer Service, Administration and Risk/Collections
• Managed and participated in the development and implementation of successful New Hire Orientation, Recruitment and Retention strategies
• Supervised staff of 1 remotely
• Supported and counseled management in compensation guidelines, interviewing, and overall on-boarding procedures
• Performed job analysis to determine salary grade on newly created positions
• Managed and promoted employee referral program
• Managed large scale California Sales department staff increase – minimum 10 new hires each month
• Sourced and pre-screened qualified candidates, conducted telephone references and background checks
• Extended offers of employment, negotiated salary, coordinated start dates and created employment offer letters

Human Resources Assistant at TRANSFIRST LLC (2004-05 – 2005-06)

Bachelors in Economics & Political Science – UNIVERSITY OF COLORADO (2002-12)