Flight Attendant - Endeavor Air
(2022-01)
- Ensure passenger and crew safety through diligent adherence to emergency protocols and conducting comprehensive safety demonstrations.
- Offer guidance on eligibility, scheduling procedures, and service policies to passengers, enhancing their understanding and experience.
- Provide a welcoming atmosphere for passengers, assist with personal luggage, and deliver attentive in-flight service, including meal and beverage distribution.
- Maintain cabin cleanliness and organization, ensuring the readiness and proper functioning of safety equipment in compliance with regulatory standards.
Customer Representative Service - New York City Transit (Access-A-Ride) - New York
(2021-07 - 2022-05)
- Provided comprehensive support to customers through multiple channels, including phone, email, and direct interactions, ensuring accurate information dissemination on service eligibility and scheduling protocols.
- Facilitated trip planning, modifications, and cancellations, enhancing customer satisfaction by delivering timely and effective solutions.
- Resolved customer complaints and concerns with a focus on professionalism, contributing to improved customer service standards.
Child Care Worker - Child Care Worker - Brooklyn, New York
(2019-01 - 2021-01)
- Monitored children's play to assess and encourage positive interactions while addressing areas needing growth through effective behavior management techniques.
- Communicated daily with parents to discuss their children's activities, developmental progress, and any concerns, fostering a collaborative approach to childcare.
- Maintained detailed records of behavioral observations, dietary information, and medication dispensation to ensure a comprehensive overview of child well-being.
Cashier - Lighthouse Seafood Restaurant - New York, Maryland
(2018-01 - 2019-01)
- Upheld strict adherence to food safety and sanitation guidelines to ensure a healthy dining experience for customers.
- Implemented and monitored performance and service protocols to maintain a consistent, high-quality customer experience.
- Fostered an environment of customer satisfaction through diligent service and attention to dining experience details.
Manager - Evette Boutique - Brooklyn, New York
(2017-01 - 2018-01)
- Oversaw payroll, staff scheduling, and inventory management, ensuring operational efficiency and accuracy in financial audits.
- Led a diverse team, enhancing staff performance through effective recruitment, training, and fostering a collaborative work culture.
- Consistently achieved personal sales targets through active engagement and customer service excellence on the sales floor.
Immigration Officer - Guyana Police force - Georgetown, Guyana
(2011-01 - 2017-01)
- Evaluated travel documents and performed interviews to assess individuals' eligibility for entry, maintaining compliance with immigration policies.
- Authorized immigrant status, facilitated entry procedures, and executed detention and deportation orders when necessary.
- Coordinated with international authorities to verify the authorization for the removal of deportees, ensuring the integrity of travel documentation.
