Field Specialist at Family Dollar (2018-03 – Present)
- Ensures positive customer experience delivered by working with Store Manager to ensure operating procedures and processes are in compliance.
- Assists with Door to Shelf Functions, staffing audits, inventory preparation, store processes, loss prevention, and retraining team members as needed to modify Standard Operating Procedures.
- Worked with Mystery Shopping Program and other projects and duties as assigned by Area Operations Manager.
Dispatcher at Pitney Bowes (2015-01 – 2017-01)
- Monitor quality of mail, ensure the mail is reviewed for proper dates and more.
- Coordinates with drivers to ensure all deliveries are completed on time
- Monitoring drivers inbound and outbound, assisting metering, bulk mail, and others jobs as needed.
Grocery Stocker at Food Lion (2013-02 – 2013-09)
- Maintain shelfs allocation by stocking from tag to tag
- Understand and adhere to food safety guidelines and procedures
- Rotate products in accorded within food lion stocking and condition policy
Crew Leader at Chimes DC (2010-10 – 2013-03)
- Supervise professional routine of up to 10 crew members
- Responsible for cleaning chemical labs, offices, conference room and restrooms
Grocery Manager at Food Lion (2008-08 – 2013-01)
Ensured customer service standards were consistently met.
- Direct supervision of grocery associates in the department
- Maintaining proper product level of inventory control of line items
