Loader/Unloader - UPS - Jacksonville, FL
(2025-09 - 2026-03)
- Ensured timely unloading of incoming shipments to facilitate prompt product availability for order fulfillment.
- Achieved daily unloading targets, supporting overall operational efficiency.
- Verified accuracy of items and quantities during loading of outgoing shipments, contributing to error-free deliveries.
- Safely handled hazardous materials following strict protocols outlined by regulatory agencies.
- Maintained a clean and safe work environment by adhering to company safety protocols and regulations.
Experienced Cleaner - Independent Contractor Services - Jacksonville, FL
(2025-04 - 2026-01)
- Implemented strict infection control practices in healthcare settings and high-risk environments.
- Applied strong attention to detail in deep-cleaning tasks for patient rooms and operating suites, enhancing cleanliness and safety.
- Maintained a safe and hazard-free environment by promptly addressing spills and leaks, minimizing risks to staff and patients.
- Managed waste disposal procedures, ensuring compliance with regulatory standards for hazardous materials.
- Performed routine cleaning and maintenance tasks in accordance with established protocols and safety guidelines.
- Maintain accurate records of all appointments and customer interactions.
- Accurately log all customer interactions, appointment details, and follow-ups in the dealership's Customer Relationship Management (CRM) system.
- Followed up with potential clients to assess interest and address needs, fostering engagement.
Customer Service Representative II - Navient - Remote
(2023-07 - 2025-11)
- Provide exceptional customer service and support to both clients and the sales team.
- Diagnosed and resolved technical issues for customers, enhancing overall satisfaction.
- Confirmed appointments and followed up with customers to ensure seamless scheduling.
- Coordinated and rescheduled appointments for clients.
- Maintain accurate records of all appointments and customer interactions.
- Accurately log all customer interactions, appointment details, and follow-ups in the dealership's Customer Relationship Management (CRM) system.
- Followed up with potential clients to assess interest and address needs, fostering engagement.
Quality Control - Westside Industry - Jacksonville, FL
(2024-08 - 2025-06)
- Conducted final product inspections to verify compliance with customer specifications, ensuring high quality standards.
- Conducted thorough quality inspections on incoming materials, ensuring adherence to specifications and standards.
- Implemented visual inspection techniques to identify cosmetic defects, leading to a decrease in customer complaints.
- Maintained clean and organized inspection area, facilitating proper storage of equipment and minimizing contamination risks.
Material Handler - BJs - Jacksonville, FL
(2024-09 - 2025-05)
- Demonstrated strong attention to detail when inspecting incoming materials for defects or damage.
- Ensured inventory accuracy through regular cycle counts and timely reconciliation of discrepancies.
- Developed and implemented barcode scanning system to enhance accuracy in tracking inventory movement.
- Operated pallet jacks to safely transport materials within the warehouse.
- Used RF scanner to verify inventory and pick items.
- Assisted in the packaging and labeling of finished products for shipment to customers.
- Packed items, scanned barcodes, and organized packages for efficient shipping.
Warehouse Mail Sorter - Randstad - Jacksonville, FL
(2023-05 - 2024-07)
- Efficiently sorted and organized incoming mail based on size and delivery routes to enhance workflow efficiency.
- Implemented streamlined processes for sorting and categorizing mail, resulting in increased throughput rates.
- Inspected sorted mail to identify errors or discrepancies, ensuring accuracy in mail delivery.
- Resolved customer inquiries regarding mail delivery and sorting issues, enhancing customer satisfaction.
