Shavar Christie

MBA graduate with over five years of experience supporting healthcare operations, administrative coordination, business operations, project coordination, process improvement, documentation management, KPI reporting, budgeting support, stakeholder communication, workflow optimization, and cross-functional collaboration. Proven ability to coordinate operational initiatives, analyze business processes, prepare executive-ready reports, and support strategic decision-making in fast-paced regulated environments.

Patient Accounts & Billing Volunteer - White Plains Hospital

(2025-12)

• Review financial documentation for accuracy and completeness.
• Support patient billing operations and revenue cycle activities.
• Maintain confidential financial and administrative records.
• Assist with data entry and documentation management.
• Collaborate with multiple departments to support workflow efficiency.

Business Operations Consultant (Project-Based) - RiteCare Med Services

(2025-01 - 2025-06)

• Analyzed operational information to identify workflow improvement opportunities.
• Developed budgeting recommendations and cost-saving strategies.
• Tracked KPIs and operational metrics to support decision-making.
• Prepared business reports and presented recommendations to the owner.
• Supported business process improvement through structured analysis of operations and performance.
• Collaborated with stakeholders to evaluate operational needs and recommend process improvements.

Discharge Coordinator - St. Vincent's Hospital

(2022-08 - 2023-06)

• Coordinated daily schedules and discharge activities across multiple departments.
• Managed extensive documentation while supporting regulatory compliance requirements.
• Communicated with physicians, nurses, patients, families, and outside providers.
• Prioritized competing requests while meeting strict deadlines.
• Resolved administrative issues affecting patient transitions and continuity of care.

Behavioral Health Technician - St. Vincent's Hospital

(2021-03)

• Coordinate communication between multidisciplinary healthcare teams.
• Maintain accurate documentation and confidential records.
• Support daily departmental operations in a fast-paced environment.
• Respond to high-pressure situations while maintaining professionalism.
• Participate in quality improvement and Joint Commission readiness initiatives.

Behavioral Health Associate - Phelps Hospital

(2022-08 - 2024-07)

• Supported interdisciplinary care teams in coordinating daily unit operations and patient needs.
• Maintained accurate documentation and communicated relevant information across clinical team members.
• Managed competing priorities while supporting safe and efficient patient care.

Master of Business Administration - MBA - Western Governors University (2025-11)

Bachelor of Science - Management Studies — Honors - University of the West Indies (2022-06)