Shavon Ferguson

Seasoned Dispatcher with 15+ years of experience in coordinating drivers, dispatching, and managing logistics operations. Demonstrated expertise in real-time vehicle tracking, route optimization, and maintaining accurate dispatch records. Proven ability to effectively communicate with customers and drivers, ensuring smooth operations even under pressure. Skilled in data entry and team management with a focus on safety and service excellence.

Import Agent at St.George Warehouse (2007-06 – 2009-03)

• Data entry/answering high phone volume/administrative assistant/call window

Dispatcher assistant/customer service at Towne air freight/Forward Air Freight (2011-10 – 2021-06)

• Data entry/calling customers/helping locate freight/helping dispatch drivers out for pick ups

Assistant City Carrier at USPS (2023-03 – 2023-08)

Dispatcher/AM Supervisor at Accelerated Inc (2021-06 – Present)

• Assigning/Creating Pick up and Delivery routes

– Michele Clark Magnet High School (2003-09 – 2007-06)