Shawn Bainbridge
Credit card specialist 2/Retail specialist 2
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About
I have many years of customer service experience. I take pride in my work and going above and beyond expectations. Typing speed 55 wpm with 99% accuracy.
Experience
Credit card specialist 2/Retail specialist 2 - First National Bank of Omaha
(2021-08 - 2023-05)
Handled both credit card and retail products customer calls. Took credit card, loan and mortgage payments over the phone. Did balance transfers on credit cards. Transferred funds between retail accounts.
Customer experience specialist - Auto Injury Soulutions
(2018-09 - 2021-02)
Took calls from patients, providers, adjusters, etc in regards to medical bills resulting from injuries sustained in automobiles accidents. Explain EOB codes and denials.
