Shawn Warbiany

General Manager and operations leader with 20+ years of experience improving business performance, building high-performing teams, managing P&L and inventory, strengthening customer experience, and driving sales growth. Proven record of turning around underperforming service operations, reducing inventory variance, improving technician productivity, and developing scalable operating processes across automotive, marine, restaurant-equipment, and service environments.

General Manager - Locals Automotive Repair

(2026-02)

• Lead day-to-day automotive repair operations with responsibility for team performance, customer experience, workflow, sales, and overall business execution.
• Drive operational discipline across service, staffing, scheduling, vendor coordination, and customer communication to support profitable growth.
• Build a performance-focused culture centered on accountability, quality workmanship, efficient shop flow, and long-term customer relationships.

Operations Manager - ATX Restaurant Equipment - Austin, TX

(2024-11 - 2026-02)

• Lead sales and marketing initiatives contributing to 150% growth since joining the organization.
• Optimize resource allocation and operating structure to lower overhead while increasing revenue.
• Direct budget planning, national customer management, team building, project logistics, and B2B/B2C strategic partnerships.
• Developed online sales and inventory systems that supported expansion to a second location.

General Manager - Tracker Marine - Round Rock, TX

(2022-04 - 2024-11)

• Turned one of the company's lowest-performing service operations into a Top 5 location within six months.
• Improved technician productivity from approximately 22% daily billed hours through stronger scheduling, accountability, and workflow management.
• Led a 14-person team across mechanics, parts, porters, and detail operations while partnering closely with Sales.
• Reduced parts-inventory variance to below 2% and strengthened P&L controls.
• Achieved an all-time-high customer review percentage by improving service execution and customer communication.

Owner / General Manager - Kona's TX BBQ LLC - Austin, TX

(2020-02 - 2024-12)

• Owned and operated a Texas-style food truck, overseeing daily operations, staffing, sales, customer service, purchasing, and events.
• Planned large events and catering programs and coached other food-truck owners on business operations and growth.

Owner / Operations & Business Development Consultant - KKP Consulting & Management - Global

(2010-02 - 2024-11)

• Led complex operational and business-development initiatives, managing budgets, client relationships, logistics, and cross-functional teams.
• Developed data-driven solutions for business challenges, improving resource allocation, product performance, and client ROI.

National Program Manager / Business Development - Austin Disaster Relief Network - Austin, TX

(2019-04 - 2021-11)

• Developed the roadmap for a national service launch and partnered with C-level leaders on expansion, funding, legal, staffing, and franchise strategy.
• Built cross-sector partnerships and coordinated launch planning across operations, marketing, legal, and staffing functions.

Director, Event Management & Production - Double A Events - Austin, TX

(2013-05 - 2018-04)

• Led production teams across four offices, improved operating procedures, strengthened client relationships, and secured new contracts.
• Mentored teams and developed scalable plans that improved productivity, service delivery, and client satisfaction.