Shayne Everett-Endres

Highly accomplished and results-driven business professional with extensive experience in comprehensive contract lifecycle management, strategic procurement, and negotiation within the public housing sector. Proven ability to oversee and administer a large portfolio of complex contracts, ensuring regulatory compliance and maximizing value. Adept at cross-functional leadership, mentoring staff, and implementing decisive, effective strategies in high-pressure, deadline-driven environments.

Expertise in developing and sustaining strong relationships with both internal stakeholders and external contractors. Certified in Texas Contract Management and Development.

Contract Specialist at Opportunity Home San Antonio (2021-01 – 2026-01)

• Portfolio Management: Direct management and administration of a diverse portfolio of over 23 high-value contracts across multiple services and products, ensuring adherence to established financial and performance metrics.
• Strategic Negotiations: Successfully lead and conclude terms and conditions negotiations for awarded contracts, consistently achieving mutually beneficial agreements between the Housing Authority and contractors.
• Stakeholder Cohesion: Facilitate and maintain effective communication with a network of over 40 contractors, acting as a primary liaison to resolve complex issues, formulate recommendations, and ensure project cohesion.
• Compliance & Analysis: Monitored contract expenditures and compliance, and perform detailed price and cost analysis of proposals to inform the award process and secure fiscal responsibility in contract administration.
• Mentorship & Training: Developed and delivered training sessions to co-workers and staff members on procurement processes and federal regulations, elevating departmental understanding and compliance standards.

Purchasing Agent at San Antonio Housing Authority (2017-05 – 2021-01)

• Formal Bidding Expertise: Managed the entire formal and informal bidding process for the acquisition of essential supplies, materials, and equipment, averaging 8 Board of Commissioners-approved formal solicitations annually (RFP, IFB, etc.).
• Expedited Processing: Maintained a strict service standard by reviewing and processing all purchase requisitions within 24 hours of receipt, strategically determining the optimal procurement path.
• Contract Negotiation: Successfully negotiated contract terms and conditions with vendors, resulting in favorable agreements for the Housing Authority.

Customer Management at Optogenics/Sunburst Optics, Inc (2015-07 – 2017-04)

• Managed end-to-end sales and fulfillment for internet customers, ensuring a high level of customer satisfaction critical for repeat business.
• Held primary responsibility for credit research and issuance, managing 90% of all online-related operations.
• Executed timely and effective research and resolution of customer issues, ensuring high-quality service delivery.

Customer and Production Support at A.F. Technologies, Inc. (2007-10 – 2012-12)

• Provided expert resolution for customer inquiries spanning order timing, invoicing, and technical specifications.
• Utilized experience with government drawings and diagrams to create accurate Bills of Materials, directly enabling the production floor to build complex wire harnesses.
• Bid and negotiated for optimal lead times and pricing on production jobs.

Bachelor of Science in Legal Support and Services – Purdue Global University (2019)

Associates Applied Science in Paralegal Studies – Kaplan University (2017)

Crewchief Blackhawk Helicopters – US Army