Buyer - Yale University
(2022-04)
- Review, negotiate and sign contracts up to $100k for goods and services being purchased by University departments.
- Review purchase requisitions via Workday software and forward to appropriate departments for purchase order approval.
- Provide information to staff and faculty on policies, procedures, documentation requirements and choices of items available for purchase.
- Perform cancel and close purchase requisition requests, or performing mass closure functions.
Clinical Secretary 2 - Yale University
(2019-03 - 2022-04)
- Provide a high level and administrative and clerical support to Smilow's Hematology Oncology department answering telephone calls, triaging patients assessing urgency of call and directing caller to appropriate person all while providing exceptional patient centered customer service
- Assist patients with scheduling follow up appointments, imaging, procedures and notify patients of changes/cancellations and coordinate new dates and times of appointments with clinical team
- Print sort and organize all incoming faxes by locating patient medical record information, sending information to scan and routing documents to the appropriate person
- Assist intake coordinators with administrative duties as needed, such as transcribing incoming referrals into EPIC EMR, sending referrals to nurse coordinators for clinical review, requesting additional records/pathology/imaging needed to complete clinical review and scheduling new patients accordingly.
- Initiate inpatient chemotherapy hospital admissions when directed from the oncologist by contacting insurance company, submitting clinical information, obtaining authorization and coordinating with hospital bed management team.
Access Representative - Yale New Haven Health System
(2019-01 - 2019-03)
- Provided accurate and timely scheduling of all outpatient imaging requests
- Responded to incoming calls using an ACD system meeting productivity requirement and directed calls appropriately
- Ensured all non-electronic imaging requests were transcribed into EPIC EMR and hard copy requisitions are scanned into the appropriate patient record
- Identified and documented patients' insurance and followed guidelines related to pre-authorization notification
Office Assistant 3 - County of Riverside - Whole Person Care
(2017-09 - 2018-10)
- Provided administrative support to a top-level executive in our county, our program director, 2 nurse managers and their clinic staff of RN's by coordinating and scheduling meetings appointments using Microsoft Outlook, coordinated travel, reserved conference rooms, catering and audio visual, prepared agendas, recorded minutes, and processed any employee reimbursements such as mileage, travel, etc.
- Created reports using EPIC EMR and Microsoft Excel documenting client screening answers and submitted reporting on a quarterly basis to the state to ensure program funding and metrics were met.
- Created and implemented a department purchasing policy and procedure based on county guidelines for ordering office supplies, office furniture, and office equipment
- Maintained a community resource guide created on Microsoft Word, formatting and tracking changes for staff to use as a roadmap to provide resources to their clients as needed.
- Assisted RN's with scheduling initial appointments using EPIC EMR, making sure all previous medical records were received and scanned into medical record, follow up calls, and compiling department newsletter and community outreach fair ideas.
Office Assistant 2 - County of Riverside - Riverside Neighborhood Health Center
(2014-02 - 2017-09)
- Answer a multiline phone system, handled a high volume of incoming calls in a call center environment scheduling appointment for patients in 10 Federally Qualified Health Clinics throughout the county.
- Searching entering and updating patient demographics in EPIC EMR
- Identify patients' needs, clarify information, and determined need for triage.
- Review and verify patient insurance information to evaluate the patient's eligibility for medical assistance and briefly screen patients for alternatives and/or statewide programs for patients who cannot be seen
- Received all incoming faxes such as medical records, hospital discharge notifications and specialty visit notes and routed and scanned into patient's medical records
- Took messages/transfer calls to correct staff, distribute messages accordingly and follow up with patients as requested
Purchasing Assistant - Berry Direct
(2011-03 - 2013-01)
- Worked under the direction of the Purchasing Director and assisted in purchasing functions such as inventory reports, supplier and item lists, as well as budgetary and highly confidential reports, and contracts.
- Coordinated meetings using Outlook, as well as set up appointments and conferences by reserving conference rooms, preparing agendas and recording meeting minutes.
- Coordinated travel arrangements and processed any employee reimbursements such as mileage, travel, etc.
- Monitored low level inventory items for four different warehouse locations.
- Maintained records for new products in Microsoft Excel and managed transition by setting up all new items in the system for availability.
- Review a variety of reports, forms and records for accuracy, completeness, and compliance.
- Compare documents such as purchase orders, invoices, inventory arrival notices, bills of ladings to check for arithmetical accuracy and general completeness.
