Sheika Smith

Strategic and solutions-focused Human Resources Generalist with 26+ years of progressive experience supporting multi-site and cross-functional teams in dynamic environments. Proven expertise in full-cycle recruitment, employee relations, HR compliance, benefits administration, onboarding, HRIS management, and performance management. Recognized for building strong partnerships with business leaders to deliver HR programs that enhance organizational capability and employee engagement.

I am skilled in HR analytics, policy interpretation, and managing all facets of HR operations across diverse industries.

HR Generalist - Pratum Companies (Formerly Edgewood Management) - Gaithersburg, MD

(2017-05)

Serve as HR business partner for executive leadership, supporting 100+ properties nationwide.

• Hands-on experience with UKG Ready (formerly Kronos) for recruiting, onboarding, compliance, payroll, and employee lifecycle management for 500+ employees across 100+ properties
• UKG Ready implementations, HR compliance, and end-user training across multi-state organizations
• Lead full-cycle recruitment, onboarding, and orientation processes
• Supported organizational transition during the acquisition by new ownership, ensuring smooth integration of policies, procedures, and employee communications
• Aligned with leadership to onboard staff from newly acquired properties, standardizing HR practices across multiple sites and states
• Configuring and supporting benefits administration, payroll integration, compliance workflows, and HR core modules
• Led discovery sessions with leadership teams to define HR/Payroll/Benefits requirements and translated them into UKG system workflows during organizational restructuring
• Partner with executive leadership, to drive strategic HR initiatives
• Guided managers and employees through policy changes, benefits updates, and handbook revisions during company acquisition and expansion
• Assisted in workforce planning to meet staffing needs for additional properties under management, including recruitment, onboarding, and training
• Acted as employee relations liaison during ownership transition, addressing concerns and maintaining engagement through periods of change
• Delivered training sessions for managers and employees to build awareness of updated HR processes, compliance standards, and organizational goals
• Coach regional and general managers on performance management and employee relations
• Facilitate recruiting, onboarding, and employee lifecycle management using iCIMS and UKG Ready
• Conduct new hire orientations, compliance training, and manage employee development programs
• Administer HRIS updates and ensure data integrity for 500+ employees
• Oversee compliance processes including I-9, E-Verify, background checks, and audits
• Provide support on payroll processes and benefits administration
• Deliver training programs aligned with learning & development goals
• Coach managers on employee relations, disciplinary actions, and performance issues

Sr. HR Coordinator - HCA: Overland Park Regional Medical Center - Overland Park, KS

(2021-06 - 2022-06)

Supported HR operations for 2,000+ clinical and non-clinical staff.

• Managed employee inquiries and HR portal activities within a shared services model
• Led large-scale engagement and DEI initiatives; facilitated action-planning meetings
• Analyzed talent metrics and provided workforce planning recommendations
• Coordinated events and recognition programs to enhance employee experience

HR Generalist (Contract) - Pure Fishing - Kansas City, MO

(2020-06 - 2021-06)

• Drove HR operations including recruiting, compliance, and onboarding
• Partnered with leadership on benefit programs, accommodation requests, and return-to-work strategies
• Oversaw FMLA, short/long-term disability, unemployment, and COBRA processes
• Ensured up-to-date HR documentation and internal communication protocols

HR Business Partner - EXL Services - Kansas City, MO

(2018-09 - 2020-03)

• Investigated and resolved employee relations matters and policy violations
• Managed data analytics and HR reporting for senior leadership
• Responded to EEOC inquiries and ensured legal compliance
• Oversaw temp-to-perm conversion and vendor management

HR Specialist - Green Key Resources (Contract Assignments) – Emergent BioSolutions - Rockville, MD

(2015-05 - 2017-04)

• Recruited and screened candidates in the pharmaceutical industry
• Maintained applicant tracking data and partnered with hiring managers
• Managed intern and university relations programs

HR Coordinator - Brickman Group

• Supported executive onboarding and developed SOPs for department workflows
• Led performance review processes and collaborated on DOL and labor law updates
• Maintained ATS and contributed to HR process improvement initiatives

HR Employee Services Coordinator - AutoTrader.com - Atlanta, GA

(2013-07 - 2014-01)

Delivered frontline HR support in a Shared Services environment for a workforce of 4,500+ employees at a $15B Internet advertising company.

• Administered employee programs including Tuition Reimbursement, Employee Purchase Plans, Commission Payments, PTO tracking, and related benefits
• Supported HRIS data integrity, payroll processing, and benefit administration using integrated systems; provided recommendations to improve system performance and process workflows
• Partnered with HR Business Partners and stakeholders to enhance core HR functions such as Performance Management, Talent Reviews, and Employee Engagement
• Conduct preliminary Employee Relations investigations and respond to routine HR inquiries as a first point of contact
• Ensured compliance with internal policies and federal/state labor laws through meticulous documentation and data auditing

Payroll Specialist - Randstad USA - Atlanta, GA

(2011-10 - 2013-06)

Managed high-volume payroll processing for 70,000+ external employees across 400+ client sites, processing over $1B annually.

• Executed four weekly payroll runs and emergency disbursements; ensured 100% accuracy through auditing and issue resolution
• Maintained payroll system data integrity and coordinated W2 corrections (W2C) and tax issue resolutions
• Processed garnishments, child support, tax levies, and wage assignments in compliance with legal mandates
• Collaborated cross-functionally to improve payroll processes, enhance automation, and reduce payroll errors
• Handled direct deposits, check reissues, stop payments, adjustments, overrides, and reconciliations with banking institutions

Garnishment Specialist - Randstad USA - Atlanta, GA

• Interpreted and entered all court-ordered garnishments into payroll system; ensured proper documentation and deductions
• Maintained regulatory compliance with child support, tax lien, and other wage withholding orders

Payroll & HR Administrator (Contract) - Intellitech Inc.

• Administered payroll, timekeeping, and personnel transactions including onboarding, terminations, benefits deductions, and garnishments
• Provided HR support to managers and employees; advised on policies, benefit enrollment, and payroll inquiries
• Assisted in the creation and refinement of internal HR policies and facilitated the preparation of management reports

Bachelor of Science - Human Resource Management - Columbia Southern University (2013)