Sheila R

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Enthusiastic and confident in interactions with individuals at all levels. Committed, honest, trustworthy, compassionate, multi-task oriented, team success, attention to detail, and excellent organizational, and customer service skills.

Poll Elections Associate - Johnston County Board of Elections - Smithfield NC

(2014-08)

• Supervise initial work of 6-8 employees to keep on task for timely completion
• Register citizens to vote in local precinct, assist with curb side voting, help desk, counting ballots
• Help facilitate local precinct in all election matters as needed
• Communicate effectively in both oral and written form, to make sure information is provided correctly and concisely
• Perform and additional related duties as required

Program Coordinator - Duke GU Oncology - Durham, NC

(2012-08 - 2013-12)

• Served as initial point of contact for New GU Oncology patients
• Collected all demographics, insurance, and clinical information over the phone to coordinate all patient appointments which adheres to Oncology Patient Scheduling Team policies, and excellence service standards
• Followed document protocols to safeguard and maintain confidentiality of patient demographics and records
• Worked with physician liaison team and referral sources to support timely and easy access for new patients
• Displayed analytical and critical thinking skills to gather additional referral information not available on initial contact to coordinate card described therein
• Performed other related duties to work described therein

Patient Service Associate - Duke Hematology/Oncology-Duke OB/GYN - Durham, NC

(2007-08 - 2012-08)

• Provided secretarial support to clinical staff and scheduled appointments for patients

Bachelor of Arts - Business Administration and Management - University of Phoenix

Associate of Science - Hospitality Management - Tampa College