Oklahoma Intake Coordinator - Rivercross Hospice - Bartlesville/Tulsa, OK
(2014-06 - 2020-10)
- Insurance and Medicare benefit verification and prior authorization
- Obtain and accurately input all patient information
- Set up "explanation of services" for admission personnel to complete with families
- Schedule all staff for seeing patients
- Point of contact for inquiries/referrals
- Track all admits and referrals
- Order and ensure delivery of all patient equipment
Patient Service Coordinator - Amedisys - Bartlesville, OK
(2020-04)
- Answer and route multi-line phone and messaging system
- Schedule clinician visits, make follow-up patient care coordination calls
- Clear and file EMR fax box
- Obtain home health orders and patient information
- Input patient information and referrals into HCHB system
- Order all patient supplies
Clinic Assistant - Elder Care - Bartlesville, OK
(2016-10 - 2020-04)
- Answer and route multi-line phone and messaging system
- Schedule patient appointments, issue reminders, make follow-up calls
- Clear and file EMR fax box
- Send out referrals
- Scribe doctors' notes
- Schedule diagnostic imaging, lab tests, and other procedures
- Welcome and accommodate patients, ensure paperwork and insurance information is complete
- Record and input within EMR system
- Collect patient co-pays and balance daily cash register
- Serve as liaison between physician, staff, patients, and family members
Practice Manager - Jane Phillips Medical Center - Bartlesville, OK
(2009-06 - 2014-03)
- Managed physician's offices, After Hours Clinic and the float pool
- Supervised over 25 employees in the offices
- Made sure the offices were running well
- Hired all employees for the float pool
Hospice Aide - Cornerstone Hospice - Bartlesville, OK
(2006-03 - 2009-03)
- CNA/HHA
- Went on daily visits to patient's homes
- Assisted with daily and end of life care
