Sheiree Brown

Detail-oriented and proactive professional with experience in customer service, client support, transportation, residential care, and business operations. Strong communication, problem-solving, and organizational skills with the ability to work independently in fast-paced environments. Seeking remote opportunities in customer support, chat support, virtual assisting, or administrative roles.

CEO / Owner - Fezek Bootek LLC - Philadelphia, PA

(2020-05)

• Lead daily operations, decision-making, and long-term strategic planning.
• Manage customer communication, order processing, inventory coordination, and issue resolution.
• Negotiate vendor agreements, maintain budgets, and oversee business logistics.
• Represent the company when communicating with customers and partners.
• Maintain accurate documentation and digital records.

Resident Advisor - Intercommunity Action - Philadelphia, PA

(2020-02 - 2020-06)

• Assisted residents with daily living and independent-living skills.
• Documented resident progress and maintained required reports.
• Supported medical, behavioral, and social needs.
• Assisted with crisis intervention following agency policies.

Driver / Non-Emergency Medical Transport - Medical Transport Services - Philadelphia, PA

(2018-01 - 2019-05)

• Provided safe door-to-door transportation for clients.
• Assisted passengers entering/exiting and operated wheelchair lift.
• Maintained vehicle logs and followed dispatch schedules.

Customer Service Associate - Amazon

(2015-11 - 2018-12)

• Assisted customers with orders and product inquiries.
• Demonstrated strong communication and multitasking skills.
• Maintained accurate records of customer interactions.

City Carrier Assistant - USPS

(2014-11 - 2015-02)

• Delivered and collected mail in varying conditions.
• Ensured accuracy and route efficiency.
• Followed postal regulations and maintained positive relationships.

Resident Advisor - Pennsylvania Department of Corrections

(2011-10 - 2013-08)

• Monitored residents and maintained security standards.
• Documented activity logs, inspections, and incident reports.
• Conducted resident orientations and supported reentry success.

Biology - Lincoln University (2007 - 2009)

High School Diploma - Roxborough High School