HCC Coder - Judge Group
(2025-08)
- Analyzed medical documentation for accurate coding of hierarchical condition categories (HCC).
- Review and code diagnostic information from patient medical records.
- Apply ICD-10-CM and risk adjustment coding guidelines accurately and consistently.
- Meet productivity expectations and maintain coding quality accuracy.
- Complete additional projects assigned by management.
- Resourcefully used various coding books and online resources provided by company.
Food Service Worker - Department of Veterans Affairs, Chillicothe, OH - Chillicothe, OH
(2023-06 - 2025-08)
- Set up and break down assigned station with the correct supplies and food items.
- Ensures proper portion control by using appropriate utensils, dishware and measuring devices.
- Label and distribute individual nourishments to correct patients or nursing stations.
- Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes.
- Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates.
- Break down and clean the assigned area when the meal is finished and return food to the kitchen.
- Return soiled trays and dishes to the dish room after meals.
- Maintains work area in an orderly and sanitary condition.
- Demonstrates good personal hygiene and follows appropriate dress code for service.
Accounts Receivable - Reserves Network (Temp Job), Chillicothe, OH - Chillicothe, OH
(2023-02 - 2023-05)
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Creates invoices according to company practices; submits invoices to customers.
- Maintains and updates customer files, including name and address changes, merges, and mailing attentions.
- Research customer discrepancies and past due amounts with the assistance of the manager or other staff.
- Relay changes of information to appropriate employees.
- Assists in generating monthly billing statements based on the general ledger.
Patient Access Representative - Adena, Chillicothe, OH - Chillicothe, OH
(2022-08 - 2022-12)
- Welcomed patients and visitors by greeting in person or on the telephone, answering or referring inquiries.
- Optimized the patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Kept patient appointments on schedule by notifying the provider of the patient's arrival, reviewing service delivery compared to schedule, reminding the provider of service delays.
- Ensured availability of treatment information by filing and retrieving patient records.
- Maintained patient accounts by obtaining, recording, and updating personal and financial information.
- Protected patients' rights by maintaining the confidentiality of personal and financial information.
Digital Shopper - Walmart, Chillicothe, OH - Chillicothe, OH
(2021-08 - 2022-08)
- Assist customers by shopping for their groceries and general merchandise.
- Verifying and updating demographics when customers check-in for merchandise.
- Answering phones, greeting customers, relaying messages to appropriate staff inside or outside of my work area.
- Monitoring customer order requests from multiple electronic sources.
- Participating in huddles with other staff to determine the daily needs of the facility.
- Load merchandise into the customer vehicles.
- Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
Server - Waverly Nutrition, Chillicothe, OH - Chillicothe, OH
(2021-03 - 2021-08)
- Answering phones, greeting customers, relaying messages to appropriate staff inside or outside of the business.
- During periods of inconsistent customer flow, I maintained the cleanliness of my work area.
- Using the appropriate recipes provided by the company, I prepared drink and protein shake orders.
- Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- Educates new customers and staff on nutritional benefits of Herbalife beverages and how it could impact their goal to achieve healthy living.
- Thriving under high stress work environments.
Hostess - Adena, Chillicothe, OH - Chillicothe, OH
(2020-07 - 2021-02)
- Accurately organize and prepare menus for meal assembly.
- Distributes and assists patients with menu selections within diet prescription.
- Maintains proper temperatures of food according to established procedures.
- Demonstrates knowledge of modified diets.
- Assist patient care staff with tray delivery and patient set-up for meals.
- Develops and maintains effective and efficient communication with the patient.
- Prepare and stock pantry supplies on each assigned unit following stocking guidelines.
- Routinely complete early/late trays in timely manner.
- Providing input during team meetings to assist in resolving problems having to do with operational issues or procedures.
- Demonstrate ServSafe food handling practices when handling food and adhering to isolation and hand washing protocols.
- Handles intensity of patient/customer complaint and concern with ease.
- Return soiled trays and dishes to the dish room after meals.
- Maintains sanitation, health, and safety standards in work areas.
- Ensures customer satisfaction by following up with the service provided.
- Demonstrates good personal hygiene and follows appropriate dress code for service.
Delivery Driver - Pizza Hut, Blue Ash, OH - Blue Ash, OH
(2017-12 - 2020-03)
- Maintains sanitation, health, and safety standards in work areas.
- Ensures customer satisfaction by following up with the service provided.
- Collect cash from customers, receive signature and verify ID from credit card.
- Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers.
Service Center Representative - Sedgwick, Hilliard, OH - Hilliard, OH
(2019-09 - 2019-12)
- Assists clients with setting up long term and short-term disability leaves as well as FMLA and pregnancy leaves.
- Answer any questions clients may have within my expertise, and for any other inquiries, direct them to the appropriate department.
- Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken.
- Prepared reports in various formats and presented data to various organizational levels, as well as resolving clients concerns by following up with the individual later.
- Adheres to security policies by returning department keys to the appropriate authorities at the beginning and end of my shifts.
- Maintains a strict inventory of all supplies.
Cook - Marriott Hotel, Cincinnati, OH - Cincinnati, OH
(2016-04 - 2019-09)
- Performs cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Ensures that food is stored and cooked at correct temperature by regulating temperature of coolers, ovens, broilers, grills, and roasters.
- Prepares salad and desserts for banquets and buffet daily.
- Guarantees freshness of food and ingredients by checking for quality. Keeping track of old and new items, rotating stock, and putting away new inventory in a timely manner.
- Prepares ingredients by washing, peeling, cutting, pairing, dicing, and pureeing.
- Records temperatures for all coolers and freezers.
- Monitors food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Follows all safety and sanitation policies and procedures.
