Privacy Operations Coordinator - Sentara Healthcare: Corporate - Virginia Beach, Virginia
(2023-09)
- Identifying and investigating possible HIPAA violations
- Develop relationships with legal and high-level leadership
- Coordinate Meetings among Legal, Privacy, and Compliance
- Distribute Privacy Incident Report among the Privacy Analysts
- Create/Follow-up on Invoices in a system called Coupa
- Coordinate Crediting Monitoring services for patients
Patient Care Representative (weekends only) - Shady Grove Fertility Clinic - Norfolk, Virginia
(2023-11)
- Check Patients In/Out
- Verify Health Insurance
Care Coordinator Technicians - Sentara Healthcare Plans: Optima - Richmond, VA
(2022-04)
- Processes-Strong organizational skills
- Able to multitask and prioritize
- Strong written/documentation and verbal skills-detail oriented
- Detail oriented
- Data entry services for clinical, non-clinical information
- Distributing reports to staff for follow up
- Extracting data for on-going and ad hoc reports and other duties as assigned by LTSS leadership
Patient Services Coordinator - Sentara Healthcare Plans: Virginia Premier - Virginia Beach, VA
(2017-05 - 2022-04)
- Develops a new process for employee evaluation which resulted in marked performance improvements
- Works directly with the department and management to achieve company goals and retrieve positive results
- Analyze departmental documents for appropriate distribution and filing
- Create authorizations for Behavioral Health and Medical services
- Scan and attach health documents to members charts
- Answer/transfer Crisis Line calls to Case Managers
- Recruitment: Screening, interviewing, and hiring new employees
- Training and development: Planning and implementing employee training and development programs
Medical Assistant - Sentara Healthcare: Sentara Medical Group - Virginia Beach, Virginia
(2015-05 - 2016-05)
- Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants
- Maintained accurate records of patient care, condition, progress, and concerns
- Monitored vital signs, such as blood pressure and pulse
- Responded appropriately to the physical, emotional, and developmental needs of patients
- Obtained information about clients' medical history, drug history, complaints and allergies
- Changed sterile dressings
- Tested and recorded blood glucose levels
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Assisted in cleansing enemas, catheterization, and bladder irrigations
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs
Caregiver - Home Instead Senior Care - Virginia Beach, Virginia
(2014-11 - 2015-05)
- Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles
- Cooked appetizing and satisfying meals and snacks
- Scheduled and accompanied clients to medical appointments
- Maintained a clean, healthy, and safe environment
- Assisted with patient transfer and ambulation
- Followed safe lifting techniques and individual resident lifting instructions
- Transported patients to other areas of the hospital in wheelchairs and gurneys
- Assisted in cleansing enemas, catheterization, and bladder irrigations
- Documented objective data and routine aspects of patient care
- Provided a comforting and soothing environment
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by aiding with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
