Sherica McLeod
Independent Medical Courier
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About
Detail-oriented and people-focused professional with over 8 years of experience in background screening, verification research, caregiving, and team leadership. Proven ability to maintain accuracy, confidentiality, and compliance while handling sensitive information in fast-paced environments. Strong background in customer service, data verification, and cross-functional operations.
Recognized for exceeding workflow expectations, delivering high-quality service, and building strong client relationships.
Experience
Background Screening Specialist I at First Advantage (2023-08 – 2025-09)
- Conducted detailed background screening and verification processes ensuring accuracy and compliance
- Reviewed and validated sensitive personal and employment information with high attention to detail
- Maintained strict confidentiality while handling sensitive data
- Provided professional customer support via phone and email
- Met and exceeded workflow expectations
- Cross-trained in DOT, Aviation, and Verifications
Spark Driver at Walmart Spark Delivery Platform (2022-09 – 2025-03)
- Completed high-volume grocery and retail deliveries
- Managed route planning and navigation
- Maintained excellent customer service
- Demonstrated reliability and time management
- Ensured safe and secure delivery of goods
Verification Researcher I at Accurate Background (2019-05 – 2023-02)
- Performed employment, education, and reference verifications
- Maintained detailed records within company systems
- Communicated effectively with clients and employers
- Ensured compliance with policies and regulations
- Delivered high-quality customer service
Caregiver at Love in Care (2016-08 – 2026-02)
- Provided personalized care and support
- Observed and documented patient conditions
- Assisted with daily living activities
- Provided transportation and companionship
Assistant Manager at Dollar Tree (2017-07 – 2019-05)
- Promoted within 3 months
- Supervised 13-member team
- Delivered excellent customer service
- Managed inventory and trained staff
Quality Assurance Technician at Butterball Farms Inc. (2015-07 – 2016-06)
- Conducted inspections and quality checks
- Ensured compliance with standards
- Performed testing and measurements
Education
High School Diploma – Pinecrest High School (2006)
Certificate in WorkKeys – Sandhills Community College (2013)
Course in Intro to Human Services – Richmond Community College (2018)
