Sherri Fittanto

Strategic, execution‑driven delivery leader with 15+ years directing enterprise SaaS implementations, digital transformation programs, and multi‑workstream PMO operations across high‑growth technology and healthcare organizations. Known for turning ambiguity into structure, building scalable delivery frameworks, and leading cross‑functional teams through complex change.

Expert at aligning Product, Engineering, Operations, and Customer teams around shared outcomes, accelerating time‑to‑value, and driving predictable, high‑quality delivery. Deep experience modernizing PMO governance, optimizing processes, and elevating customer experience through data‑driven decision‑making and operational excellence.

A trusted executive partner skilled at influencing across the organization, resolving blockers, and building high‑performing teams that thrive in fast‑paced, evolving environments. 

NeuroFlow- Senior Project Manager (12/24-Present)

• Lead enterprise‑level behavioral health implementation programs, including pay‑for‑performance initiatives and large‑scale EHR API and HL7 integrations across major health systems.
• Direct multi‑workstream delivery from contract signature through go‑live, ensuring alignment across clinical, technical, and operational teams.
• Develop scalable implementation playbooks, SOPs, and governance models now adopted across the PM organization.
• Resolve high‑impact technical and organizational blockers to accelerate timelines and exceed go‑live expectations.
• Partner with Product to define requirements and influence roadmap based on implementation insights and client needs.
• Drive organizational readiness and customer adoption through structured change management and workflow validation.

• Led Axiom Enterprise Decision Support, Budgeting and Forecasting, Clinical Analytics, Contract Management implementation programs integrating operational, financial, and performance data for large healthcare organizations, higher education and financial institutions.
• Served as Lead PM during product infancy, establishing foundational delivery processes, communication models, and operational infrastructure.
• Built scalable frameworks and repeatable workflows that improved delivery efficiency and client outcomes across the portfolio.
• Coached and influenced cross‑functional teams including partners and internal stakeholders to ensure accountability and delivery excellence.
• Managed executive‑level reporting, risk, and portfolio visibility for high‑stakes client programs.

• Directed enterprise interoperability, value based care and data exchange programs supporting large provider networks and clinically integrated organizations.
• Modernized organizational process assets including documentation frameworks, dashboards, risk registers, and SOW/change control processes.
• Managed timelines, budgets, and forecasting to ensure on‑time, on‑budget launches with transparent risk escalation.
• Partnered with key accounts to design deployment strategies and ensure successful adoption across healthcare communities.
• Built strong client relationships to support implementation, training, and ongoing account success.

• Delivered SaaS interoperability programs including HL7, CCDA, population health, and workflow integration initiatives.
• Coordinated multi‑stakeholder timelines and priorities across clinical, technical, and operational teams.
• Developed project health reporting and communication models used across the organization.

• Oversaw implementation and management of NextGen EHR/EPM/ICS across 30 physician practices.
• Led requirements, configuration, training, and support for all NextGen applications.
• Managed virtual servers, network infrastructure and technical teams supporting enterprise clinical systems.

• Developed training materials and taught complex software applications including Excel, Access, Crystal Reports, and enterprise tools.

• Managed technology initiatives including network implementations, intranet redesigns, and ASP system deployments.
• Led data center and telecom implementations for new office openings and relocations.
• Provided 3rd‑level technical support and supervised support teams.

• MBA, University of Illinois at Urbana-Champaign
• BS, Biology, University of Illinois at Urbana-Champaign
• Project Management Professional (PMP) — Credential #2890316
• NextGen Software CPM Certified Professional (EHR/EPM)