Sherriall

Dependable, customer-focused courier with hands-on experience transporting medical laboratory specimens, supplies, and time-sensitive materials. Skilled in route management, navigation, chain-of-custody procedures, specimen integrity, safety, and professional client service. Additional experience in passenger transportation and delivery services.

LAB Multi‑Route Courier at Sonora Quest Laboratories (2025-08 – 2026-02)

Under general supervision, picked up and transported laboratory specimens, reports, and supplies across multiple Valley routes, meeting strict time windows and chain‑of‑custody requirements.

• Serviced a diverse set of client sites (draw stations, clinics, hospitals) with knowledge of multiple routes, adapting to schedule changes and priority pickups.
• Provided clients consistent, high‑quality service through clear communication, professional demeanor, and accurate documentation of pickups and deliveries.
• Delivered lab results, supplies, and branch lab deposits; reconciled manifests and maintained logs to ensure complete, error‑free route records.
• Protected specimen integrity by following temperature control, biohazard handling, PPE, and bloodborne pathogen procedures; adhered to HIPAA guidelines and facility policies.
• Kept vehicle in ready condition; practiced defensive driving and safety checks to reduce risk and maintain on‑time performance.

Delivery Driver at DoorDash (2022-08 – Present)

• Delivered restaurant meals and convenience items safely and on time, using GPS and route optimization to meet tight delivery windows.
• Communicated proactively with customers and support to ensure friendly, responsive service and maintain high ratings.
• Handled contactless deliveries, verified orders, and followed food safety and handling guidelines.
• Managed the app workflow (accept/confirm/complete), documented issues, and resolved delivery exceptions to protect customer experience.
• Maintained a clean, reliable vehicle and practiced defensive driving and situational awareness.

Medical Administrative Assistant at Phoenix VA Medical Center (2019-06 – Present)

Passenger Transporter at Uber/Lyft (2022-08 – 2023-08)

Patient Transportation at Veyo (2021-06 – 2022-08)

Lead Medical Support Assistant at Southern Arizona VA Health Care System (2018-06 – 2019-06)

Administrative Officer on Duty at Northern Arizona VA Health Care System (2016-04 – 2018-06)

Administrative Officer on Duty at Veterans Affairs Medical Center (2013-08 – 2016-04)

Medical Support Assistant at Veterans Affairs Medical Center (2012-07 – 2013-08)

Certified Pharmacy Technician at Veterans Affairs Medical Center (2008-11 – 2012-06)

Pharmacy Technician at ST MARYS HOSPITAL (2006-10 – 2008-04)

Pharmacy Technician at WALGREENS (2003-05 – 2006-10)

Receptionist at Gabhart Law Offices (2002-09 – 2003-05)

Copy Operator at IKON DOCUMENT SERVICE (2000)

3rd Class Machinist Mate at U.S. Navy (1992-02 – 1997-06)

Associate in Science in Medical Billing and Coding – Daymar College (2009-12)

Associate in Science in Medical Assisting – Ivy Tech State College (2004-09)