Senior Sales Consultant at Maxim Hair Restoration (2024-03 – Present)
- Educate prospective patients through treatment journey from, initial inquiries, to in person or virtual consultations to determine patient needs and suitability to hair restoration treatments
- Engaging presentations of procedures and medical treatment plans and to present pricing, financing options,and promotions to patients. Process deposits, payments, and financing applications in a secure and compliant manner
- Helped patients regain confidence and enjoy a fast paced work environment
- Educate patients on expected outcomes, timelines, and aftercare
- Build trust and rapport to support long-appointments in coordination with clinicians and operating team ensure calendar accuracy, minimize gaps, and maximize clinic efficiency
Senior Sales Consultant at Bosley Medical (2018-01 – 2024-02)
- Orchestrated patient care by collaborating closely with leading surgeons and reviewing clinical records to develop tailored medical plans
- Delivered comprehensive education and engaging presentations, both in person and via video calls, support patients and their families regarding medical procedures and treatments
- Cultivated strategic relationships with surgeons and colleagues, fostering a cohesive sales team that consistently achieved monthly quotas, high RPC, and generated $2.5 million in annual sales revenue
- Provided an exceptional customer experience, driving referral sales and surpassing sales goals while consistently meeting performance metrics
Patient Care Coordinator at Laser Away (2017-01 – 2018-12)
- Managed a demanding treatment schedule to accommodate both clinicians and clients effectively
- Maintained extensive product knowledge and monitored market trends within aesthetic industry while remaining informed about competitive offerings
- Accelerated sales by assessing clients' needs and devising personalized "beauty plans" successfully upselling treatments and services to achieve high RPC on a monthly and quarterly basis
