Sherry Retuta
Multi-Unit Retail Operations Leader
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About
Highly accomplished and adaptive Multi-Unit Retail Operations Leader with 13 years of corporate food service management experience, including 11 years as a District Manager directing a portfolio of 20+ corporate-owned locations for the largest neighborhood bakery chain. Proven track record navigating full multi-site P&L accountability and brand standards. Combines strategic corporate oversight with hands-on leadership to maximize profitability and drive operational efficiency.
Experience
District Manager - Julie's Bakeshop - Cebu City, Philippines
(2015-01 - 2025-12)
Maintained full district P&L accountability, driving profitability through disciplined cost structures, lean labor scheduling, and aggressive inventory waste mitigation.
- Directed multi-unit operations and financial performance for a high-volume portfolio of 20+ corporate-owned retail locations, ensuring 100% compliance.
- Managed complex logistical network, coordinating daily central commissary supply chains and on-site production to optimize store inventory levels.
- Prepared comprehensive district performance materials for Monthly Business Reviews, delivering data-driven insights to align localized operations with corporate strategic goals.
- Directed district annual budgeting projections, defending cost structures and operational resource allocations to senior executive management.
- Audited store-level adherence to inventory and cash control policies, conducting unannounced cash and inventory counts to minimize corporate losses and shrinkage.
Store Supervisor - Julie's Bakeshop - Cebu City, Philippines
(2012-11 - 2014-12)
Earned accelerated promotion to District Manager after achieving top-tier sales growth, strict cash handling accuracy, and minimal inventory variance at the assigned store.
- Optimized store-level labor controls and frontline shifts, strategically reallocating team positioning during peak retail windows to maximize customer throughput and sales targets.
- Spearheaded onboarding and training of new team members, ensuring adherence to corporate quality standards and customer service metrics.
- Enforced corporate compliance and quality assurance protocols during daily operations, maintaining high visual merchandising standards across display units.
Spa Supervisor - Prana Medispa - Crown Regency Hotel and Towers - Cebu City, Philippines
(2010-01 - 2012-10)
- Supervised daily spa operations, ensuring high-quality service and client satisfaction.
- Trained and mentored staff on service protocols and customer engagement techniques.
- Implemented operational improvements that enhanced workflow efficiency and treatment delivery.
- Managed inventory levels, optimizing product usage and reducing waste in treatments.
Education
Bachelor of Science - Hotel and Restaurant Management - Mindanao State University (2003-04)