Shifina Hisham

Accomplished IT professional with 8+ years of experience contributing to the successful implementation of software systems using industry best practices, applying software testing methodologies to projects. Extensive experience collaborating with development and project teams, business analysts, and stakeholders; leads testing teams in large projects.

Experience and knowledge in working on multiple applications in asset management and health care. Strong expertise in ETL testing, Automated workflow testing from UI, and working with modern reporting and analytics tools such as Appian, Power BI, and Kurtosis integrated with Snowflake. Expertise in testing using Reporting tool CORIC, creating Packs for Report generation, report validations using compare tools, performance testing after report batch run, end to end testing from data load till reports, data integration testing in Snow flake tables from RAW till MODEL, Control m job validations for status and with mapping document, IP/CAP applications testing to support SQM Upgrades, SYLVAN application testing, AUM/ROR Extracts testing, services testing using POSTMAN part of NRP Applications.

Proficient in implementing a wide range of testing strategies, including functional, performance, and regression testing. Hands-on experience with Postman, BRUNO, Control-M, Azure, APIs, CI/CD pipelines, AWS, Data Quality checks, Snowflake, and EAGLE. Skilled in working with and customizing automated testing frameworks using Java, Selenium, Python, and AI-driven tools.

Experienced in preparing test cases in Azure DevOps (ADO), creating test plans, drafting test strategy documents, executing test cases, logging defects, and building dashboards for clients and leadership teams. Conducted defect triage meetings in collaboration with developers and leadership to ensure timely resolution and quality delivery. Coordinated with upstream and downstream teams during go-live phases and production migrations to ensure smooth transitions and minimal disruptions.

Strong understanding of both Agile and traditional (Waterfall) project methodologies.

Test Specialist (UAT and SIT) - Eviden IT (Formerly Atos/Syntel)

(2020-12)

Working on NTAM (Asset Management) in Finance-Investment-Wealth Management domain.

• Worked on CORIC Decommissioning project which got replaced by Kurtosis and Appian. Performed End to End automated workflow testing from Appian UI, Snowflake tables ETL data validation, CI/CD pipelines monitoring, Data Quality checks, Azure logs validation till Reports in Kurtosis UI.
• Performed extensive applications testing part of CORIC Upgrade project. The entire application got upgraded and performed functional testing of Data mapper, Layout Builder and Production Control applications. Regression testing of all report types like Accounting Reports, Investment Reports, Fact sheets, EMEA Reports. Conducted performance testing by running huge batches and monitored the results.
• Worked on Ultra short project and performed end to end testing from control m job validations, data integration testing in snowflake tables (RAW to MODEL) and views, data block testing in coric application, Reports validations, create packs and performance testing.
• Worked on Commingled projects and tested major services like Account services, LA summary, Client Acc services for the changes and regression in POSTMAN and CORIC.
• Tested all major applications IP/CAP, SYLVAN, CORIC part of SQM Upgrades and changes.
• Part of ML Upgrade projects and tested services, Reports, and extracts.
• Part of ESG project in the initial phase and tested Power BI Reports using snowflake connectivity.
• Handled and supported production validations after going live.
• Creation of test plan / test approach in Azure and participated in coordination meetings.
• Handled almost 70 functional testing and experience in go live projects.
• Write test cases in Zephyr and generate status reports.
• Handled defect triage calls and worked on Agile.
• Lead the production deployment and smoke testing applications.
• Handled defect tracking and prepared error tracking documents.
• Involved in testing the files using mapping document and testing production files.
• Write selection criteria queries and test the DB for the file results.

Test Lead - Bravens LLC

(2019-08 - 2019-09)

Worked on LA Care project in Healthcare domain. Worked in a project called LACC Modernization Outbound project in QNXT and is LA Care's one of the biggest projects that included testing of multiple interface systems called Health-X, Moore Wallace, Office Ally, Quest, Coastas, Cerner etc.

• Wrote test plan / test approach and conducted all onsite offshore coordination meetings.
• Worked in QNXT functionality testing.
• Handled almost 60 interface testing and experience in go live projects.
• Handled defect tracking calls and prepared error tracking documents.
• Involved in testing the files using mapping document and testing production files.
• Run informatica workflow to generate files.
• Write selection criteria queries and tested the DB for the file results.
• Handled QA Salesforce testing.

UAT Test Lead - UST Global

(2018-06 - 2019-05)

Worked for Anthem in Healthcare domain. Worked as a test analyst for Anthem's core compensation systems that calculates and sends out commission payments to Anthem's active brokers. Handles ISGB pulls enrollment, billing, and agent information from various upstream sources to perform compensation calculations across Individual, Small Group, Large Group, Senior MBUs.

• Wrote detailed test plan/test approach and conducted UAT kickoff and UAT entrance meetings.
• Handled almost 25 projects from all MBU's like Large Group, Small Group, SR etc.
• Coordinated testing activities with all teams from upstream and downstream systems development team, business, production, and all.
• Worked with upstream enrollment systems like WGS Enrollment & Billing, RMB, Medisys, Care more, GBD Team, ISG Enb team in test data creation, defect resolving and end to end testing.
• Handled all data sharing activities to downstream systems like Broker portal, Edward system, GL Report generation, DMS, Internal team, etc.
• Involved in testing of broker commission calculation for external agents.
• Compiled and reported project status and handled all status update calls.
• Created test plans and cases; executed test cases based on the BRD and scope of the project.
• Drafted test execution plan; reviewed with stakeholders.
• Coordinated efforts with offshore team; clearly communicated roles, responsibilities, and timelines.
• Conducted daily calls with offshore team and developers; maintained RAG rating in EOD status report for senior management.
• Concluded UAT cycle with UAT exit calls with management and stakeholders.

Master of Computer Science - Computer Science - University of Illinois (2015-01 - 2015-05)

Master of Computer Applications - Computer Applications - Mahatma Gandhi University

Bachelor of Science - Computer Science - University of Kerala