Shiloh Bell

Administrative professional experienced in client intake, referrals, confidential records, and community coordination. Retired Air Force veteran and former county corrections deputy known for patient, accurate service. Bachelor's degree in Emergency and Disaster Management; MBA in progress.

Military and Family Readiness Technician - U.S. Air Force Reserve, 446 FSS - Joint Base Lewis-McChord, WA

(2016-11 - 2024-02)

• Served as a primary point of contact for a client population of more than 2,400 service members and family members; answered questions, assessed needs, and connected people with appropriate programs and community resources.
• Maintained confidential client records, entered case information, scheduled appointments, documented follow-up, and coordinated with internal departments, partner agencies, and vendors.
• Assisted clients seeking emergency grants, housing resources, employment services, relocation support, and family programs, including sensitive and urgent situations.
• Prepared materials, presentations, registrations, and logistics for more than 30 newcomer briefings, workshops, and outreach events.

Surveillance Officer - The Skagit Casino Resort - Bow, WA

(2025-01 - 2026-06)

• Prepared accurate incident reports, activity logs, and evidence documentation; protected sensitive information and reviewed records for completeness.
• Coordinated incident information among security, management, and outside agencies while balancing multiple time-sensitive requests.

Corrections Deputy and Field Training Officer - Skagit County Sheriff's Office - Mount Vernon, WA

(2017 - 2021)

• Maintained accurate records and professional communication in a county public service setting while safeguarding confidential information.
• Trained new personnel on documentation standards, policies, and daily procedures; responded calmly to changing priorities and diverse needs.

Security Forces Member, Military Working Dog Handler, and Flight Chief - United States Air Force - U.S. and overseas assignments

(2003-12 - 2016-11)

• Held Security Forces, Military Working Dog Handler, and Flight Chief roles in law enforcement, force protection, dispatch, investigations, training, and emergency response; prepared reports and coordinated with partner agencies.
• Led a 50-person security flight, managed assignments and emergency response, and safeguarded restricted records and information.
• Deployed five times to Southwest Asia, including Iraq and Saudi Arabia; completed more than 80 outside-the-wire patrols and route-clearance missions for IED threats.
• Supported U.S. Secret Service protective missions for the President, Vice President, and Secretary of State, as well as the 2012 Nuclear Security Summit in Seoul.

MBA - American Military University

BA - Emergency and Disaster Management, minor in Homeland Security - American Military University (2024)