Military and Family Readiness Technician - U.S. Air Force Reserve, 446 FSS - Joint Base Lewis-McChord, WA
(2016-11 - 2024-02)
- Served as a primary point of contact for a client population of more than 2,400 service members and family members; answered questions, assessed needs, and connected people with appropriate programs and community resources.
- Maintained confidential client records, entered case information, scheduled appointments, documented follow-up, and coordinated with internal departments, partner agencies, and vendors.
- Assisted clients seeking emergency grants, housing resources, employment services, relocation support, and family programs, including sensitive and urgent situations.
- Prepared materials, presentations, registrations, and logistics for more than 30 newcomer briefings, workshops, and outreach events.
Surveillance Officer - The Skagit Casino Resort - Bow, WA
(2025-01 - 2026-06)
- Prepared accurate incident reports, activity logs, and evidence documentation; protected sensitive information and reviewed records for completeness.
- Coordinated incident information among security, management, and outside agencies while balancing multiple time-sensitive requests.
Corrections Deputy and Field Training Officer - Skagit County Sheriff's Office - Mount Vernon, WA
(2017 - 2021)
- Maintained accurate records and professional communication in a county public service setting while safeguarding confidential information.
- Trained new personnel on documentation standards, policies, and daily procedures; responded calmly to changing priorities and diverse needs.
Security Forces Member, Military Working Dog Handler, and Flight Chief - United States Air Force - U.S. and overseas assignments
(2003-12 - 2016-11)
- Held Security Forces, Military Working Dog Handler, and Flight Chief roles in law enforcement, force protection, dispatch, investigations, training, and emergency response; prepared reports and coordinated with partner agencies.
- Led a 50-person security flight, managed assignments and emergency response, and safeguarded restricted records and information.
- Deployed five times to Southwest Asia, including Iraq and Saudi Arabia; completed more than 80 outside-the-wire patrols and route-clearance missions for IED threats.
- Supported U.S. Secret Service protective missions for the President, Vice President, and Secretary of State, as well as the 2012 Nuclear Security Summit in Seoul.
