Shinno Tanaka

Served 40+ guests/hour during peak volume while coordinating with a 10-person team to improve throughput Reduce service bottlenecks by reorganizing table sequencing, improving turnover time by ~15%

Front-of-House Management - Oh 'Brian's on the Green - Clark, NJ

(2023-05 - 2025-08)

• Served 40+ guests/hour during peak volume while coordinating with a 10-person team to improve throughput
• Reduce service bottlenecks by reorganizing table sequencing, improving turnover time by ~15%

Front-of-House Management - Chili's Bar and Grill - Clark, NJ

(2022-05 - 2022-08)

• Managed 30+ guests/hour and consistently met speed, accuracy, and escalation KPIs during high-volume shifts
• De-escalated issues using structured communication and problem-solving to maintain guest experience

Bachelor of Science - Management - Purdue University, Mitchell E. Daniels, Jr. School of Business (2025-12)