Shirley Boeckermann

Experienced registered nurse with over 20 years of ambulatory, cardiac, and acute care experience, including extensive high-volume triage and care coordination. Known for strong clinical judgment, evidence-based decision-making, and calm, compassionate patient communication. Currently serving in a nurse manager role but seeking to return to a hands-on ambulatory triage position where clinical ability, patient advocacy, and direct care are the primary focus.

Clinic and Nurse Manager, RN, BSN - Metropolitan Heart and Vascular Institute - Coon Rapids, MN

(2021-06)

• Provided clinical oversight and guidance to ambulatory nursing staff in a busy cardiology clinic.
• Maintained close involvement with clinical workflows, triage practices, and patient care processes.
• Supported nurses in complex clinical decision-making and appropriate triage escalation.
• Oversaw research nursing for interventional cardiology studies, including Renal Denervation and CORCINCH-HF trials.
• Partnered with providers to optimize clinic flow, care coordination, and patient experience.
• Led nursing education and ensured ongoing competency in evidence-based practice.
• Ensured clinic compliance with regulatory and safety standards.
• While serving in this leadership role, remained clinically engaged and deeply connected to frontline patient care. Now seeking to transition back to a direct triage nursing role.

RN, BSN – CV Nurse Clinician → Nurse Clinician Lead - Metropolitan Heart and Vascular Institute - Coon Rapids, MN

(2012-06 - 2021-06)

• Independently triaged a high volume of cardiac patient concerns via telephone and in-clinic encounters using established protocols and sound clinical judgment.
• Assessed and prioritized patient symptoms to determine urgency, next steps, and provider escalation.
• Managed complex cardiovascular patients, including post-procedure follow-up and diagnostic result review.
• Communicated test results, provider recommendations, and care plans clearly and compassionately.
• Reviewed incoming referrals to determine urgency and appropriate provider assignment.
• Collaborated closely with cardiologists, advanced practice providers, and clinic staff to ensure timely, coordinated care.
• Responded to patient calls regarding symptoms, medications, refills, and care questions.
• Provided thorough patient education and discharge teaching in both phone and clinic settings.
• Documented all patient interactions accurately in Excellian per organizational standards.

LPN → RN - Monticello Hospital - Monticello, MN

(2001-06 - 2012-08)

• Delivered direct patient care in medical-surgical and emergency department settings.
• Performed comprehensive patient assessments, administered medications and treatments, and collaborated with interdisciplinary teams.
• Coordinated care plans including follow-up appointments, procedures, diagnostics, and patient/family education prior to discharge.

LPN → LPN Lead - Monticello Clinic, P.A. - Monticello, MN

(1996-03 - 2001-06)

• Prepared patient charts and roomed patients for clinic visits, including vital signs and medication reconciliation.
• Supported providers by anticipating clinical needs during visits.
• Managed clinic supplies, equipment, and exam room readiness.
• Assisted with staff scheduling, PTO management, and daily coverage as LPN Lead.

Bachelor of Science in Nursing - Nursing - Concordia University – St. Paul, MN

Associate Degree in Nursing - Nursing - St. Catherine's University – Minneapolis, MN

Practical Nursing - Nursing - Dakota County Technical College – Rosemount, MN