Shobha Birole

Human Resources and Operations professional with 5+ years of experience in HR operations, talent acquisition, employee relations, and team leadership. Strong background in workforce planning, policy implementation, and organizational development. Currently pursuing an MBA in Finance to strengthen financial analysis, budgeting, and operational decision-making.

Proven ability to support diversity, equity, and inclusion (DEI) initiatives and deliver data-driven solutions aligned with business goals in fast-paced environments.

HR & Team Management Professional - Nagpur Refractories Pvt. Ltd. - India

(2010-01 - 2013-12)

• Managed end-to-end HR operations, including recruitment, onboarding, and employee relations.
• Partnered with leadership to implement workforce planning and organizational development strategies.
• Resolved employee conflicts and supported compliance with internal HR policies.
• Improved employee engagement and retention through structured HR initiatives.
• Coordinated with cross-functional teams to enhance operational efficiency.
• Designed skill-development and employability initiatives to improve workforce readiness.
• Supported rural employment and independent income generation efforts.
• Coordinated training delivery, program execution, and participant outcomes.

Operations Manager - SS Computers - Nagpur, India

(2008-01 - 2010-12)

• Oversaw daily business operations and service delivery.
• Managed billing, invoicing, financial records, and vendor relationships.
• Implemented cost-control measures to improve operational performance.
• Ensured timely reporting and administrative compliance.

Master of Business Administration (MBA) - Finance - Indira Gandhi National Open University (IGNOU)

Post Graduate Diploma in Financial Management (PGDFM) - Financial Management - Indira Gandhi National Open University (IGNOU) (2011)

Master of Commerce (M.Com) - Commerce - RDVV University (2007)

Post Graduate Diploma in Computer Applications (PGDCA) - Computer Applications - Makhanlal Chaturvedi University (MCU) (2005)

Bachelor of Commerce (B.Com) - Commerce - Rani Durgavati Vishwavidyalaya (2004)