Shonda Taylor

Enthusiastic and dedicated professional with extensive experience in warehouse operations, delivery services, leadership, and customer service. Strong organizational and communication skills with a proven ability to manage logistics, meet delivery deadlines, and improve operational efficiency.

Delivery Driver (Independent Contractor) - DoorDash, Skipcart, Roadie

(2021-01)

• Completed timely and accurate deliveries while maintaining high customer satisfaction
• Managed routes efficiently using GPS and delivery apps
• Handled food and package deliveries with care and professionalism
• Maintained communication with customers and support teams

Shift Lead - Warehouse Associate - DashMart - Ferndale, MI

(2021-11)

• Lead daily warehouse operations and team performance
• Managed inventory, order picking/packing, and delivery coordination
• Ensured safety, organization, and efficiency standards

Seat Assembler / Material Handler / Machine Operator - Johnson Controls - Warren, MI

(2014-01 - 2021-12)

• Assembled automotive seats and handled production materials
• Maintained quality control and safety standards

Machine Operator - Dakkota Integrated Systems - Sterling Heights, MI

(2013-01 - 2014-12)

• Assembled parts, labeled shipments, and monitored production

Customer Service Representative - Target - Madison Heights, MI

(2013-01 - 2014-12)

• Assisted customers and handled service requests

Customer Service Supervisor / Mail Carrier - USPS - Detroit, MI

(1996-01 - 2013-12)

• Supervised operations and handled mail delivery and customer service

High School Diploma - Grand Rapids High School