Shontel Johnson-Shelton

Detail-oriented Medical Records and Administrative Professional with 20+ years of experience supporting healthcare, higher education, and administrative operations.

Background includes medical records leadership, HIPAA compliance, Meditech experience, transcription support, records management, staff training, and documentation workflows. Skilled in maintaining confidentiality, managing high-volume records, training staff, and coordinating cross-functional teams in fast-paced environments.

Project / Contract Coordinator & Administrative Support at Saint Louis University (1998-01 – Present)

• Coordinate documentation and administrative workflows for operational and capital projects
• Maintain detailed records, contracts, reports, and project documentation
• Support cross-functional teams, leadership, and project stakeholders
• Manage high-volume administrative processes while maintaining accuracy
• Manage and design internal and external signage
• Design and manage forms and documents

Medical Records & Administrative Support at SLUCare / Saint Louis University (1998-01 – 2014-12)

• Supported medical records operations, transcription, and documentation workflows
• Trained and onboarded medical records staff on procedures and records processes
• Maintained HIPAA compliance and confidentiality standards
• Processed and organized patient documentation and records
• Supported records accuracy using medical terminology and Meditech systems
• Supported Building Manager with building operations
• Managed Patient Transporters in daily functions

Medical Records Clerk at Deaconess Hospital (1994-01 – 1998-12)

• Maintained patient charts and medical documentation
• Processed records requests and supported medical records workflows
• Ensured documentation accuracy and confidentiality

Medical Records Director at Timber Run Nursing Home (1992-01 – 1994-12)

• Directed medical records operations and maintained healthcare documentation systems
• Managed patient records organization and compliance processes
• Coordinated records procedures and supported staff operations (Care Plans)

Master of Arts in Management & Leadership / Project Management – Webster University

Bachelor of Arts in Strategic Communications – Saint Louis University