Community Manager at Meridian Management Group (2024-03 – Present)
- Oversee daily operations of residential or commercial properties
- Ensure properties are clean, safe, and well-maintained
- Conduct regular property inspections
- Coordinate repairs, maintenance, and renovations
- Hire, supervise, and negotiate with contractors and service providers
- Respond to maintenance requests and emergencies
- Schedule preventative maintenance
- Ensure compliance with health and safety standards
- Market vacant units and show properties
- Screen tenants (applications, background/credit checks)
- Prepare, execute, and enforce lease agreements
- Handle tenant complaints, disputes, and requests
- Manage move-ins and move-outs, including inspections
- Collect rent and other fees
- Prepare and manage property budgets
- Track income and expenses
- Pay property-related bills and invoices
- Provide financial reports to property owners
- Ensure compliance with local, state, and federal housing laws
- Enforce lease terms and property rules
- Handle evictions and legal notices when necessary
- Maintain accurate records and documentation
- Act as the primary point of contact for property owners
- Provide regular updates and performance reports
- Make recommendations to improve property value and profitability
- Maintain tenant and vendor records
- Manage insurance claims
- Coordinate property keys, access, and security systems
Sales and Leasing Consultant at FirstKey Homes (2020-01 – 2024-03)
- Greet and assist prospective residents
- Conduct property tours and promote features
- Follow up with leads and convert prospects to leases
- Process applications and prepare lease agreements
- Ensure compliance with Fair Housing laws
- Assist residents with move-ins, move-outs, and inquiries
- Maintain accurate records and leasing reports
- Support property management and maintenance teams
Medicaid Eligibility Specialist (2016-01 – 2020-01)
- Determine and process Medicaid eligibility
- Assist with applications, renewals, and enrollment
- Verify documentation and maintain accurate records
- Explain benefits, rights, and responsibilities
- Coordinate and authorize medical and support services
- Communicate with providers and managed care plans
- Ensure compliance with state and federal regulations
- Protect confidential and HIPAA-covered information
