Shulama Portia

Opened and closed a busy corporate café, setting up equipment and stations and closing out the register at the end of each day. Prepared the weekly menu and made specialty drinks to company quality standards. Took customer orders accurately and served them quickly in a fast-paced setting.

Barista - Restaurant Associates — Google Campus - Durham, NC

(2022-07 - 2023-03)

• Opened and closed a busy corporate café, setting up equipment and stations and closing out the register at the end of each day.
• Prepared the weekly menu and made specialty drinks to company quality standards.
• Took customer orders accurately and served them quickly in a fast-paced setting.

Catering Attendant - Flik - Durham, NC

(2017-11 - 2022-03)

• Ran catering and dining service for large crowds at Fidelity Investments offices.
• Acted as the manager's go-to person and worked every front-of-house role, including cashier and barista.
• Set up and cleaned up meetings and events with as many as 4,700 guests.
• Trained new hires in several departments and filled in wherever help was needed.
• Used catering and desktop ordering systems, and handled food and drink signage plus event communication.

Customer Lead - Food Lion - Morrisville, NC

(2020-10 - 2021-04)

• Took customer payments and sorted out problems at checkout.
• Ran the self-checkout area, helping customers and keeping lines moving.
• Trained new employees on the register and on good customer service.

Interpreter - International Organization for Migration (IOM) - Mae Sot, Thailand

(2010-08 - 2012-09)

• Interpreted for patients and doctors, including medical translation, so both sides could understand each other clearly.
• Handled sensitive health information carefully and accurately across three languages.

Office Administration - Lyndon B. Johnson Job Corps (2016-11 - 2017-09)

High School Diploma - James Madison High School (2017-02 - 2017-09)