Certified Medical Assistant - Trauma Team at Orthopedic Health of Kansas City (2024-09 – Present)
Support orthopedic trauma surgeons in a fast-paced clinical environment, coordinating care for post-operative and acute injury patients.
- Manage patient intake, triage, rooming, documentation, and follow-up for high-volume orthopedic clinics.
- Assist providers with PRP therapies, ultrasound-guided injections, fracture care, wound management, and surgical follow-up procedures.
- Coordinate diagnostic testing, imaging, specialist referrals, and insurance authorizations to ensure timely patient treatment.
- Educate patients on treatment plans, post-operative care, medications, orthopedic devices, and recovery expectations.
- Maintain accurate EHR documentation while ensuring compliance with regulatory and organizational standards.
- Recognized for exceptional communication and relationship-building skills with patients, providers, and interdisciplinary teams.
President, Employee Engagement Council at Orthopedic Health of Kansas City (2025-12 – Present)
- Lead employee engagement initiatives across multiple departments to improve workplace culture, communication, and staff morale.
- Partner with executive leadership and physicians to develop employee recognition programs and engagement strategies.
- Organize company-wide appreciation events, charitable initiatives, and team-building activities.
- Advocate for employee feedback and collaborate on solutions that improve workplace satisfaction and retention.
- Foster a culture of accountability, teamwork, and professional development.
Certified Medical Assistant at Northland Orthopedics and Sports Medicine (2021-08 – 2023-08)
- Help with blood draws for injection such as PRP and prescribed medications as directed by the provider.
- Apply, adjust, and remove DME, casts, splints, and braces. Ensure proper fit, patient comfort, and provide detailed device care education.
- Efficiently manage and assess patient needs via the nurse triage system, prioritize urgent cases, and provide medical guidance under provider supervision.
- Accurately relay lab/imaging results to patients, document communication, and ensure understanding of results and follow-up instructions.
- Thoroughly clean and sterilize reusable surgical instruments
Medical Office Assistant at Northeast Missouri Health Council (2019-12 – 2020-12)
- Managed facility opening procedures, patient registration, and insurance verification to ensure smooth operations.
- Recorded patient vitals and assisted practitioners with direct patient care.
- Performed accurate and timely patient charting.
- Maintained laboratory quality control by running machine controls and ensured a sterile environment by cleaning and sterilizing medical instruments.
