Sierra Kirsch

Retail supervisor with experience leading store operations, supporting customer service, training team members, and handling sales floor and service issues.

Background includes supervising departments, completing reports, supporting hiring activities, and helping customers across cashiering, specialty sales, appliances, paint, and customer service.

Department Supervisor at The Home Depot (2023-08 – 2026-07)

• Oversaw customer service and delivery support across assigned store departments.
• Completed monthly reports and reviewed department performance for store operations.
• Conducted performance reviews and supported interviews for department hiring needs.
• Trained team members on customer issues, order support, and service workflows.
• Coordinated with IT support to resolve customer order problems and service disruptions.

Cashier and Customer Service, Specialty Sales at The Home Depot (2019-12 – 2023-08)

• Assisted customers with purchases, product questions, and service needs across store areas.
• Processed transactions accurately while handling cash and point-of-sale operations.
• Mixed paint orders to meet customer specifications and project needs.
• Supported appliance sales by helping customers compare products and complete purchases.
• Helped maintain service standards across cashiering, sales, and customer support functions.

High school diploma or GED – Wheatland Union High School (2016-08 – 2020-06)