Sierra Marshall

Dynamic manager with a proven track record at The 5 Spot, enhancing team productivity and customer satisfaction through effective communication and staff training. Skilled in problem-solving and emotional intelligence, I excel in transforming challenges into achievements, evidenced by improved operational efficiency and team performance.

Manager at The 5 Spot (2020-08 – Present)

• Mentored and trained new employees on company policies and procedures.
• Provided support for customers.
• Monitored team productivity and performance to support company goal.
• Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
• Utilized strong analytical and problem-solving skills to address operational issues.
• Offering constructive feedback to team members, boosting overall job performance.
• Enforced work practices and procedures to reduce workplace safety and health hazards.
• Collaborated with staff to develop and carry out processes, resulting in improved performance.

Intern at House of Strut (2020-10 – 2020-07)

• Gained experience, exposure and knowledge of career-specific procedures and systems.
• Developed strong organizational and time management skills by completing multiple tasks simultaneously.
• Trained in different positions and worked with a variety of personnel.
• Collaborated effectively with team of interns to complete group projects efficiently.

Hair Assistant at La Boheme Salon and Spa (2017-09 – 2020)

• Maintained organized filing system both electronically and manually for easy access when needed.
• Scheduled and confirmed appointments for clients, customers or supervisors.
• Utilized excellent communication skills to coordinate with various departments.
• Provided administrative support to team members and management in daily tasks.
• Answered incoming calls promptly and professionally, providing assistance or forwarding calls to appropriate personnel.

Bachelor of Arts in Fashion and Marketing – Savannah College of Art & Design (2024-06)