Simon Pham

Assisted physicians and clinical staff in the care of 10+ patients daily through patient intake, workflow coordination, and exam room preparation. Prepared and sanitized 2 examination rooms multiple times daily to maintain infection control standards and support efficient patient flow. Maintained accurate patient documentation while adhering to HIPAA confidentiality standards in a fast-paced outpatient neurology clinic.

Medical Assistant Externship (80hrs) - Texas Institute of Neurological Disorders - Frisco, TX

(2025-11 - 2025-12)

• Assisted physicians and clinical staff in the care of 10+ patients daily through patient intake, workflow coordination, and exam room preparation.
• Prepared and sanitized 2 examination rooms multiple times daily to maintain infection control standards and support efficient patient flow.
• Maintained accurate patient documentation while adhering to HIPAA confidentiality standards in a fast-paced outpatient neurology clinic.
• Communicated directly with neurological patients and families to provide clear instructions, improve patient comfort, and support positive clinical experiences.

Pharmacy Technician - Kroger - Denton, TX

(2025-03 - 2026-04)

• Processed 50+ daily prescriptions with accuracy, demonstrating clinical accuracy and patient safety standards.
• Translated complex medication instructions into plain language for patients managing chronic conditions.
• Coordinated prior authorizations directly with physician offices, building strong cross-functional communication with clinical providers.
• Adapted quickly to staffing shortages, system outages, and surge demand while supporting a fast-paced clinical team

Lifeguard - Coppell YMCA - Coppell, TX

(2022-06 - 2025-12)

• Monitored 40+ patrons simultaneously, identifying potential hazards and preventing emergencies before they escalated.
• Responded to medical emergencies using certified BLS techniques in accordance with American Heart Association guidelines.

Swim Instructor - Coppell YMCA - Coppell, TX

(2022-06 - 2025-12)

• Instructed 4-8 students per class across multiple skill levels, with the majority advancing to the next level within the session.
• Delivered individualized feedback to students targeting specific areas of improvement and tracking progression over time.

B.A - Biology Major, Minors in Chemistry and Psychology - University of North Texas (2024-08 - 2028-05)

High School Diploma - Coppell High School (2020-08 - 2024-05)