Simran Choubey

Associate Banker

Talent

Philadelphia, PAMember since August 1, 2026

Transaction processingService excellence

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Transaction processingService excellence

About

Customer-focused professional with a solid foundation in client resolution and service excellence. Multilingual communicator who successfully fosters loyalty through education about banking products. Experienced in cross-selling strategies and compliant with banking regulations, ensuring a seamless customer experience.

Experience

Associate Banker - Chase Bank - Doylestown, Pennsylvania

(2026-06)

Educated customers on banking products and services available.
Assisted clients with account inquiries and transaction processing.
Collaborated with team members to enhance customer experience strategies.
Maintained compliance with banking regulations and internal policies.
Managed daily cash transactions while ensuring accuracy in reporting.
Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
Utilized banking software to update customer records efficiently.
Established strong relationships with customers to increase customer loyalty.
Contributed to exceeding standards in all internal quality checks.

Service Associate/ Cashier - McDonald

(2023-12 - 2024-08)

Contributed to exceeding standards in all internal quality checks.
Delivered prompt, friendly customer service.
Assisted with maintaining cleanliness in line with company standards.
Managed customers with their issues and resolved them.

Customer Service Representative - Paavan Travels

(2021-06 - 2023-09)

Awarded with 'Powerful Performance of Month (PPM)' for delivering excellent customer service and retaining clients.
Effectively raised sales for business through cross-selling process and asked probing questions to gain thorough understanding of client's need.
Handled day to day customer inquiries and ensured smooth travel booking with high customer standards.