Assistant General Manager
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Assistant General Manager at Ashby Ponds Senior Living with a strong background in hospitality operations and team leadership. Holds a degree in Business, Management, Marketing, and Related Support Services from Sheridan College. Previously served as an Assistant Manager at HMSHost, Dulles International Airport with proven strengths in customer service, operational efficiency, staff development, and creating exceptional guest experiences
Assistant General Manager with hands-on leadership of restaurant and café operations. Managed staffing, training, scheduling, food presentation, cleanliness, and safety compliance. Maintained high service standards, optimized back-of-house organization, and drove guest satisfaction through strong team development and consistent execution of company policies.
Education: Business Management, Marketing & Administration — Sheridan College, Mississauga, Canada. Completed comprehensive coursework in business operations, marketing strategy, administration, finance, and customer engagement, building a strong foundation in leadership, organizational management, and effective communication within fast-paced, service-driven environments.
