Singireddy Vishnu Reddy

Highly accomplished Site Reliability Engineer (SRE) and Systems Architect with over 12 years of experience optimizing enterprise infrastructure stability, observability, and performance. Expert in building comprehensive AIOps ecosystems, architecting scalable CI/CD pipelines, and driving automated incident response. Proven track record in defining SLIs/SLOs, managing error budgets, and overseeing complex multi-cloud and hybrid deployments across major financial and telecommunications sectors.

SRE – Operations - US BANK

(2022-12)

• Architected and managed enterprise AIOps platforms, leveraging machine learning to automate anomaly detection and reduce Mean Time to Detection (MTTD) by 35% using terraform, Ansible, Cloud formation. Kubernetes
• Engineered automated incident response workflows that reduced Mean Time to Resolution (MTTR) by 40% across critical banking applications using Datadog, Splunk, Dynatrace, ELK and APP Dynamics
• Standardized full-stack monitoring and alerting using Datadog and Splunk, establishing comprehensive SLIs, SLOs, and error-budget tracking for core financial services.
• Maintained 99.99% availability of high-transaction hybrid cloud infrastructure through proactive capacity planning and automated self-healing scripts.
• Managed the stability, observability, and fine-grained authorization of enterprise entitlement platforms across distributed cloud and legacy data environments.
• Designed and deployed comprehensive observability dashboards using Prometheus, Grafana, Datadog, Dynatrace, ELK and Splunk to track token validation latencies, authorization failure patterns, and real-time security risks.

Sr. Engineer – Operations - VERIZON

(2019-12 - 2022-12)

• Led the migration of legacy telecom workloads to AWS cloud infrastructure, leveraging infrastructure-as-code and automated validation to accelerate deployment timelines.
• Designed and optimized scalable CI/CD pipelines, reducing production deployment errors by 25% through integrated automated testing and canary deployment strategies.
• Deployed and tuned AppDynamics and Splunk configurations across large-scale distributed systems, providing deep-dive visibility into application bottlenecks.
• Developed robust Python and Shell automation scripts to eliminate repetitive operational tasks (toil), saving hundreds of engineering hours annually.

Systems Architect / Site Reliability - GENERAL MOTORS (GM)

(2014-01 - 2019-06)

• Established core SRE frameworks and operational standards across global manufacturing and corporate operations platforms.
• Revamped the enterprise incident management lifecycle, drastically minimizing production downtime through post-mortem analysis and root-cause mitigation.
• Conducted rigorous capacity planning, performance tuning, and infrastructure stress testing to guarantee system resilience during peak traffic events.
• Orchestrated and validated complex disaster recovery and business continuity strategies across multiple geographical data centers.

Master of Business Administration - MBA - JNTU

Bachelor of Technology - Electrical & Electronics Engineering - JNTU