Siobhan Kent

Versatile hospitality professional with over a decade of bartending and guest‐engagement experience in fast‐paced bars restaurants and events. Expert at crafting consistent quality cocktails managing high‐volume service and ensuring strict compliance with health and alcohol regulations. I leverage my OAK strengths (Organization Adaptability Knowledge) to streamline bar operations elevate guest satisfaction and drive repeat business.

Hospitality Roles | 2002-2025

• Bartender – Duck Inn Bar & Grill | Mamaroneck, NY | 3/2024 – 05/2024, 06/2025
• Company Owner – Borderline Sociable – LLC | Registered Apparel/Merch Company | April 2025 - Present
• Founder & CEO – BS³ (BS Cubed) – eCommerce Apparel & Merchandise Brand | January 2025 – Present
• Accommodation Services Coordinator – Atlas Air | Purchase, NY | 05/2011 – 06/2011
• Senior Guest Reception Agent – The Ritz-Carlton Hotel Company | White Plains, NY | 05/2011 – 06/2015
• Guest Reception Agent – Crowne Plaza Hotels & Resorts | White Plains, NY | 05/2011 – 06/2015
• Hostess/Bartender – Déjà Vu | New Orleans, LA |2010-2011
• Bartender – Jester Mardi Gras Daiquiris | New Orleans, LA | 2008-2010
• Bartender – Mango Mango | New Orleans, LA 2008-2010
• Bar Server – The Old Opera House | New Orleans, LA | 2007
• Server – Sleepy Hollow Country Club | Scarborough, NY | 2003-2005
• Barista/Server/Cashier – Così | Rye, NY | 2006
• Server - Cold Stone Creamery | Rye, NY| 2006
• Lifeguard/Front Desk/Activity Coordinator – Tarry Crest Swimming & Tennis Club | Tarrytown, NY | 2002-2006

• Prepared and served a variety of drinks, including high-volume specialty beverages, while maintaining accuracy, quality, and compliance with health and alcohol regulations in demanding environments.

• Delivered exceptional, friendly service by greeting guests, addressing inquiries, ensuring satisfaction, fostering positive experiences and repeat business.

• Accurately processed cash, credit card transactions, tabs, and end-of-shift reports, ensuring proper accounting, balancing, and adherence to company procedures.

• Provided table-side service, managed high guest volumes during events, and coordinated dining experiences, including setup, breakdown, and special requests.

• Monitored guest safety as a lifeguard, managed front desk operations, facilitated recreational activities, and maintained organized, clean workspaces across roles.

Education

• Associate in Applied Science, Health Services Administration

  Berkeley College, White Plains, NY | April 2020 | Cum Laude | GPA: 3.62

• Bachelor of Business Administration, Finance & Accounting

  Berkeley College, Online | In Progress | Expected April 2026 | Current GPA: 3.42