Siziphiwe Soyingwa

Reliable and detail-oriented administrator clerk offering excellent administrative skills and a commitment to maintaining confidentiality and professionalism. Experienced in handling document preparation, data entry, and customer service tasks, with a focus on supporting organisational goals and enhancing workflow.

ADMINISTRATION CLERK at NATIONAL LOTTERIES COMMISSION (2023-10 – 2026-05)

• Responsible for clerical and organisational tasks like file organising, scheduling appointments and assisting other staff.
• Supporting managers by extracting information and preparing SAP reports.
• Screen phone calls and redirect them to the relevant team members.
• Prepare the necessary documents for meetings and a travel itinerary for the staff that are travelling.
• Organise and schedule meetings and appointments for their supervisors or managers.
• Perform different clerical duties, such as typing, photocopying, printing, scanning and binding documents.
• Maintained excellent customer care with all NLC stakeholders.
• Log calls for service requests for staff.

ICT ASSET MANAGEMENT INTERN at UNIVERSITY OF SOUTH AFRICA (2023-01 – 2023-09)

• Documenting all communication related to asset discrepancies, including emails, phone calls, and user responses.
• Log calls and service requests accurately.
• Tracking assets using SAP system (IBM).
• Making sure All stuff have laptops and updated software.
• Registering asset and Tracking lost assets.

DATA CAPTURER at STATS SA (2022-05 – 2022-12)

• Assisting with basic administrative tasks such as photocopying, printing, and document management.
• Communicating with supervisors regarding data quality issues.
• Reporting incomplete, damaged, or suspicious records to supervisors.
• Receiving completed questionnaires from fieldworkers.
• Capturing household, population, employment, or survey data into electronic systems.
• Editing and correcting data-entry errors.
• Scanning, sorting, and filing questionnaires.

B.COM in SUPPLY CHAIN AND OPERATIONS MANAGEMENT – UNIVERSITY OF SOUTH AFRICA (2023)

GRADE 12 – CARL MALCOMESS HIGH SCHOOL (2015)