Smart Bello

Network & Systems Engineer with 5+ years of hands-on experience deploying, troubleshooting, and maintaining network and physical infrastructure across enterprise and telecom environments. Strong foundation in network operations, Linux systems, fiber/physical layer work, and structured implementation processes. Certified in Google Cybersecurity, Google Network Security, Network+, Security+, and ITIL, bringing a reliability-focused, security-aware approach to network deployment and operations.

Currently completing a B.S. in Cloud & Network Engineering (WGU). Focused on delivering high-quality, scalable network implementations for large-scale environments

Field Technician (Fiber/Network Installation) - Charter Communications (Spectrum) - Dallas, TX

(2025-01)

• Installed and tested fiber/coax for residential and business customers, achieving a 98% first-time installation success rate.
• Performed signal testing, power level validation, and troubleshooting, reducing repeat service calls by 22%.
• Executed rack/stack, modem/router installations, and structured cabling for SMB clients, improving site readiness and reducing installation time by 15%.
• Collaborated with contractors and field supervisors to complete escalated installations, improving regional completion rates by 12%.
• Documented wiring layouts and site conditions, enabling engineering teams to resolve design inconsistencies faster.

Network & Systems Technician (Contract Roles) - Dcomm

(2024-01 - 2025-01)

• Installed customer-premise equipment, configured routers, and validated network performance, supporting 1,000+ customer activations.
• Conducted physical layer work (cable runs, termination, labeling), improving installation accuracy and reducing rework by 18%.
• Performed on-site troubleshooting for connectivity and signal issues, achieving a 95% issue-resolution rate.
• Coordinated with field teams to ensure timely deployments across multiple metro areas.

IT Systems Administrator - Spectranet - Lagos, Nigeria

(2021-01 - 2024-01)

• Deployed and maintained multi-VLAN, multi-hypervisor infrastructure supporting 300+ users, improving network segmentation and reducing cross-traffic issues by 40%.
• Led troubleshooting of routing, DHCP, DNS, and interface failures, reducing recurring network outages by 30%.
• Implemented structured cabling, rack elevations, and power/cooling assessments for new deployments, improving installation accuracy and airflow efficiency by 25%.
• Coordinated with field technicians, vendors, and engineering teams to resolve infrastructure issues, cutting deployment delays by 20%.
• Built and maintained detailed network documentation (IP schemas, diagrams, change plans), increasing onboarding and troubleshooting efficiency by 35%.
• Managed Linux servers and Proxmox clusters, improving VM deployment speed by 50% through automation and standardized templates.

B.Sc. - Cloud & Network Engineering - WGU

B.Sc. - Computer Science - ESGT