Sneh A.

Lead Salesforce Architect with an extensive 15 year experience delivering secure, scalable CRM solutions across development, integration, modernization, architecture, and DevSecOps solutions. Experienced in Apex, LWC, Triggers, Visualforce, Flows, OmniStudio, Agentforce, JavaScript, HTML, CSS, SOQL, SOSL, and Salesforce platform application development solutions for enterprise. Strong experience in REST API, SOAP API, enterprise integrations, Salesforce security, object models, data management, sharing rules, permission sets, and access controls.

Proven experience in CI/CD, Git, DevOps, SFDX, automated deployments, Agile delivery, secure development practices, performance optimization, and scalable Salesforce architectures across enterprises. Demonstrated expertise in Sales Cloud, Service Cloud, Commerce Cloud, Experience Cloud, Community Cloud, Health Cloud, Marketing Cloud, Revenue Cloud, and Financial Services. Adept in Salesforce architecture, application modernization, Lightning Web Security, record-level security, object-level security, field-level security, profiles, roles, sharing models, strategic governance controls.

Proficient in designing Apex classes, Triggers, LWC components, Visualforce applications, Flows, integrations, and reusable Salesforce solutions supporting complex enterprise requirements and workflows. Extensive experience in Salesforce integration architecture using REST API, SOAP API, platform events, external systems, data synchronization, and secure enterprise connectivity patterns. Seasoned professional with expertise in SFDX, Git, CI/CD pipelines, DevOps, Agile methodologies, source control, deployment automation, testing, code quality, and release management.

Highly experienced in modernizing Salesforce applications from Classic and Visualforce through Aura and LWC, improving usability, maintainability, performance, and scalability enterprise-wide organizations. Demonstrated expertise in OmniStudio, Agentforce, Service Cloud, Experience Cloud, and secure Salesforce solutions supporting digital experiences, automation, customer service, and mission outcomes. Proven track record in Salesforce security and access controls, including profiles, permission sets, sharing rules, record-level security, data governance, and secure architecture.

Advanced proficiency in Apex, SOQL, SOSL, JavaScript, HTML, CSS, LWC, REST API, SOAP API, and Salesforce development aligned with platform best practices. Comprehensive experience in Agile collaboration, stakeholder engagement, technical design, enterprise data strategies, integration patterns, DevSecOps, CI/CD, and continuous Salesforce platform enhancements today. Strategic experience in Salesforce CRM development, architecture, integrations, security, modernization, and cloud solutions while delivering reliable, scalable, user-focused applications across enterprise environments.

Lead Salesforce Architect/Developer at KPMG (2022-04 – Present)

• Led enterprise Salesforce architecture initiatives across Service Cloud, Experience Cloud, and Sales Cloud, modernizing applications for scalable, secure client solutions.
• Led Apex and LWC development, incorporating Lightning Web Security, Triggers, Visualforce, and Flows to deliver maintainable enterprise applications with improved performance.
• Led Salesforce integration programs using REST API, SOAP API, Platform Events, and secure enterprise patterns supporting reliable data exchange across platforms.
• Architected Salesforce solutions using Apex, LWC, SOQL, SOSL, and Salesforce object models while aligning technical designs with complex business requirements.
• Designed Salesforce security models using profiles, permission sets, sharing rules, field-level security, object-level security, and record-level security controls across applications.
• Modernized legacy Visualforce applications into LWC solutions, improving usability, maintainability, performance, accessibility, and alignment with current Salesforce platform capabilities enterprise-wide.
• Implemented Lightning Web Security across LWC applications, strengthening client-side isolation, secure development practices, and protection of Salesforce user experiences across solutions.
• Developed reusable Apex classes, Triggers, Flows, and LWC components supporting Service Cloud case management, automation, and customer-facing operational processes across teams.
• Integrated Service Cloud and Experience Cloud with external platforms through REST API and SOAP API services, enabling secure enterprise data synchronization.
• Configured SFDX, Git, CI/CD, and DevOps practices to automate Salesforce deployments, improve source control, and strengthen release quality across Agile teams.
• Delivered Salesforce modernization across Sales Cloud, Service Cloud, Experience Cloud, and Community Cloud, aligning platform capabilities with evolving client operating models.
• Implemented OmniStudio solutions for guided processes and digital experiences, integrating Salesforce data, Flows, Apex services, and enterprise APIs for streamlined interactions.
• Configured Agentforce capabilities for modern service experiences, connecting Salesforce data, automation, and secure workflows to improve customer engagement and operational efficiency.
• Supported Revenue Cloud and CPQ implementations by designing scalable Salesforce configurations, integrations, pricing workflows, and secure data models for complex business processes.
• Integrated Financial Services Cloud capabilities with Service Cloud and Experience Cloud, supporting secure customer servicing, relationship management, and enterprise data strategies.
• Applied Salesforce architecture principles to Commerce Cloud and Marketing Cloud integrations, ensuring consistent data management, security, scalability, and reliable customer experiences.
• Developed Health Cloud solutions supporting secure customer data processes, service workflows, integrations, and compliant access models within enterprise Salesforce environments for clients.
• Optimized Apex, SOQL, SOSL, LWC, and integration implementations through code reviews, performance analysis, bulkification, and platform best practices for scalable execution.
• Established DevSecOps practices across Salesforce delivery, embedding security validation, automated testing, CI/CD controls, Git workflows, and deployment governance within Agile teams.
• Designed API architectures connecting Salesforce with enterprise applications using REST API, SOAP API, JSON, XML, and reusable integration services for reliable interoperability.
• Enhanced Salesforce access governance through permission sets, profiles, sharing rules, field-level security, and record-level security aligned with enterprise security requirements consistently.
• Guided technical teams through Agile delivery, architecture reviews, development standards, troubleshooting, and Salesforce platform enhancements while maintaining secure and scalable implementations.
• Evaluated Salesforce platform capabilities including LWC, LWS, Flows, OmniStudio, Agentforce, and automation features, recommending enhancements that improved business process outcomes.
• Delivered cross-cloud Salesforce solutions spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Financial Services Cloud with consistent architecture and governance.
• Provided technical leadership for Salesforce application modernization, integrating Apex, LWC, Visualforce, Flows, SFDX, Git, CI/CD, DevOps, and enterprise APIs for enterprise delivery.

Lead Salesforce Architect at Wells Fargo (2018-06 – 2022-03)

• Led enterprise Salesforce architecture for Financial Services Cloud and Service Cloud, modernizing Lightning applications with Apex, LWC, Triggers, and secure integrations.
• Led Salesforce modernization across Sales Cloud, Service Cloud, Experience Cloud, and Community, delivering scalable Apex, LWC, Visualforce, Flows, and automation solutions.
• Led MuleSoft integration initiatives using REST API, SOAP API, JSON, XML, and Platform Events while establishing secure enterprise Salesforce architecture and governance.
• Architected Financial Services Cloud solutions for banking workflows, applying SOQL, SOSL, Apex, Triggers, Permission Sets, Profiles, Sharing Rules, and record-level security.
• Developed LWC and Aura Components within Lightning Experience, using JavaScript, Apex controllers, Lightning App Builder, and SFDX for maintainable applications.
• Built Service Cloud case management and Omni-Channel capabilities with Flows, Apex, Triggers, Visualforce, OmniStudio, and Experience Cloud customer self-service experiences.
• Integrated Salesforce through MuleSoft API-led connectivity, designing REST API and SOAP API services with JSON, XML, error handling, and enterprise monitoring.
• Implemented Salesforce security using Profiles, Permission Sets, Sharing Rules, object-level security, and record-level security across Financial Services Cloud and Experience Cloud.
• Delivered CI/CD automation with Git, Jenkins, SFDX, and DevOps practices, supporting automated deployment, source control, testing, and release governance.