Stylist - Retail Sales Associate at Banana Republic (2019-06 – 2020-03)
- Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
- Connect and engage with customers authentically to understand their styling needs
- Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus
- Demonstrate values and behaviors consistent with our Words to Live By
- Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
- Support sales floor, fitting room, cash wrap, back of house, as required
Stylist - Retail Sales Associate at Banana Republic (2024-12 – Present)
- Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
- Connect and engage with customers authentically to understand their styling needs
- Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus
- Demonstrate values and behaviors consistent with our Words to Live By
- Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
- Support sales floor, fitting room, cash wrap, back of house, as required
Bilingual Legal Assistant at Marasco & Nesselbush LLP (2023-01 – Present)
- Manage personal injury and medical malpractice legal files from onset of matter through settlement or until transferred to litigation team
- Perform new client intakes with attorneys and meet with clients from onset of case throughout lifecycle of matter
- Deliver and maintain exceptional client service to all internal and external clients
- Adept at building relationships with clients
- Electronic and physical records maintenance
- Bilingual (fluent in Spanish)
- Strong interpersonal, communication and writing skills
- Client service oriented
- Professional phone etiquette
- Organized with a strong attention to detail
- Ability to multi-task, and work both within a team and independently
- Experience with personal injury and medical malpractice legal process
- Knowledge of property damage claims and liens
- Proficiency Microsoft Office Suite Applications
- Demand Draft
- Cradle to Grave Case experience
- Medical records request
- Balance confirmations
- Property damage assistance
Paralegal/Legal Assistant at Orabona Law Offices (2021-01 – 2022-12)
- Great attention to detail
- General client intake (Call Screening)
- Strong phone and computer skills
- Possess heavy emphasis on the phone with clients
- Great organizational skills
- Family Law Basic Knowledge
- Workers Compensation RI/MA Basic Knowledge
- Bilingual Translations
- Demand Draft
- Cradle to Negotiations Case experience
Paralegal at Law Offices of Michael F. Campopiano (2019-01 – 2021-01)
- Great attention to detail
- Strong phone and computer skills
- Possess heavy emphasis on the phone with clients
- Great organizational skills
- Cradle to Negotiation case management
- Bilingual Translations
Intake Specialist at Rob Levine & Associates (2015-03 – 2017-09)
- General client intake (Call Screening)
- Assisting attorneys in making and receiving client phone calls
- Data entry, Scheduling Appointments (Bookings)
Pre-Litigation Paralegal at Rob Levine & Associates (2017-09 – Present)
- Great attention to detail
- Strong phone and computer skills
- Possess heavy emphasis on the phone with clients
- Great organizational skills
- Cradle to Negotiation case management
- Bilingual Translations
Customer Service Associate at Walgreens (2016-09 – 2018-03)
- Customer assistance
- Helping customers
- Stocking inventory
- Ordering
- POS experience
Operations Supervisor at Talk2Rep Technologies (2013-11 – 2014-10)
Supervised projects: Rosetta Stone, Quinn Street, CBC National Bank & Lowe's
- Ability to work in a fast pace & self-directed sales environment
- Problem solving skills & overcoming objections
- Time management
- Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks
- Chat and Telephone Quality assurance & Professional Etiquette
Management/Supervisor/Recruiter at Biotel S.R.L (2012-06 – 2013-11)
- Ability to work in a fast pace & self-directed sales environment
- Problem solving skills & overcoming objections
- Proficient level computer skills including Windows environment knowledge, Xhtml & CSS, Visual Basic, Windows Server, among other programing & maintenance skills
- Establish recruitment requirements by studying organization plans and objectives; meeting with managers to discuss needs
- Determine applicant requirements by studying job description and job qualifications
- Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks
Pager at The Berry Company (2010-02 – 2013-06)
- Process xml's through a foreign compiler to create yellow/white pages for US bound telephone directories. Corrections made on any spelling and alphabetical order for listings and ad errors before the printing stage
Money Transfer by Phone Retail Money Order Bilingual Customer Service Rep. at Vimenca/Western Union (2006-05 – 2010-02)
- Offer money transfers (Send/receive) by phone
- Submit retail Money Orders claims & customer service
- Ensure Money order validity
- Provide Money orders desk support
