Sofia Fernandez

Bilingual college student (English and Spanish) pursuing a bachelor's degree in marketing at Collin College (expected graduation: 2029). Skilled in customer service, adaptability, teamwork, and problem-solving with extensive experience in fast-paced food service environments. Effective communication skills with added experience in video and audio editing. Eager to apply leadership and adaptability toward a future career in marketing.

Certified Trainer / Associate - Potbelly

(2023)

• Trained new employees and ensured smooth operations.
• Provided outstanding customer service in a fast-paced environment.
• Recognized for leadership, teamwork, and problem-solving.

Team Member - Mo' Bettahs

(2025-02 - 2025-12)

• Provide high-quality customer service in a fast-paced environment.
• Ensure food preparation and service standards are met.
• Strengthen adaptability, teamwork, and problem-solving skills.

Team Member - Chick-fil-A

(2024-10 - 2025-02)

• Delivered excellent customer service and ensured food quality.
• Supported efficient operations and teamwork in a high-demand setting.
• Recognized for professionalism and ability to enhance guest experience.

Bachelor's - marketing - Collin College (2029)

High School Diploma - Plano West Senior High School (2025)